CDW
CDW
CDW provides technology products and services for enterprises, government organizations, healthcare providers, and educational institutions. Its work spans IT infrastructure, managed services, cybersecurity, cloud computing, digital workspaces, and broader enterprise solutions. By working with leading technology brands, CDW helps organizations design and manage technology environments that support productivity, security, and digital transformation across a range of industries.

Senior Benefits Specialist

Lead health, retirement, and wellness benefits programs at CDW, a Fortune 500 technology solutions provider. Oversee compliance, vendor partnerships, plan analytics, and employee benefits support.

Description

  • Design health, welfare, retirement, and wellness programs that meet organizational goals and regulatory standards.
  • Coordinate renewals, enrollment, and administration with brokers, consultants, carriers, administrators, vendors, payroll, HR, legal, and other partners.
  • Help launch new benefit programs, enhance plans, integrate systems, and improve processes.
  • Review plan usage, participation patterns, program results, and costs.
  • Create and update benefits policies, procedures, and governance practices.
  • Develop and sustain relationships with vendors, carriers, brokers, and consultants.
  • Contribute to vendor assessments, RFPs, contract reviews, and implementation work.
  • Track vendor results, service levels, and operational performance.
  • Arrange resolutions for participant concerns and escalated benefits cases.
  • Assist with benefits audits, vendor reviews, compliance work, annual testing, and reporting.
  • Handle escalated complex inquiries, claims, enrollment issues, and vendor concerns.
  • Contribute to benefits communications and education.
  • Maintain compliance with federal, state, and local rules, including ERISA, COBRA, HIPAA, and ACA.
  • Maintain plan materials, including SPDs, notices, participant disclosures, and regulatory filings.
  • Gather and interpret benefits data to inform decisions and strategic planning.
  • Track market trends, benefits practices, and legislative changes.
  • Prepare leadership reports, presentations, and business cases.
  • Assist with annual budgets, forecasts, enrollment reports, and benefits analytics.

Requirements

  • Bachelor’s degree in business, mathematics, finance, health administration, human resources, or a related field plus at least five years of employer benefits experience in plan design and financial analysis; alternatively, at least nine years of that experience.
  • Strong understanding of health plan design and administration, underwriting, actuarial principles, funding, and compliance, including ERISA, ACA, COBRA, HIPAA, IRS Section 125, and MHPAEA.
  • Excellent written and verbal communication.
  • Able to manage competing priorities, respond to changing business needs, and meet deadlines.
  • Able to collect and assess data, reason logically and creatively, reach conclusions, and make recommendations.
  • Adaptable to change.
  • Track record of working independently with minimal direction.
  • Strong problem-solving ability and resourcefulness.
  • Strong organizational ability.
  • Proficiency with Microsoft Office, including Copilot.
  • Workday experience is an advantage.

Benefits

  • Annual bonus target of 5%, subject to plan terms and conditions.
  • Health, welfare, retirement, and wellness programs.
  • Opportunities to learn about and experiment with AI.
  • Support for employee development and career growth.
  • Hybrid work arrangement.

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