Troutman Pepper is a national law firm serving clients through more than 1,100 attorneys across over 20 U.S. cities. Its team advises startups, multinational companies, and other organizations through litigation, transactions, and regulatory matters. The firm works across sectors such as insurance, financial services, energy, health sciences, and private equity, helping clients address complex legal and business challenges.
Law Firm Billing Specialist
Manage invoices, prebills, fee arrangements, and billing questions at a law firm. Support attorneys and clients across multiple U.S. offices.
Description
- Prepare client invoices in required formats.
- Print, edit, organize, and distribute prebills and computerized invoice drafts and finals for attorney review.
- Investigate and respond to billing questions from attorneys, legal practice assistants, and clients.
- Enter and update invoices in the accounting system, and send them by mail.
- Administer clients’ alternate fee arrangements.
- Process time and disbursement transfers, time splits, on-account transfers, and time and disbursement adjustments.
- Keep client billing addresses accurate and up to date.
- Record billing exemptions and track their status through month-end.
- Track approvals for write-offs and monthly billing exemptions.
- Enter alternate rates accurately in the computer system.
- Prepare billing statistics in formatted Excel spreadsheets.
- Coordinate with attorneys to meet billing deadlines.
- Submit, process, and track invoices in electronic and web-based billing systems.
- Update the billing manager on timekeepers’ work in progress and resolve related issues.
- Respond to internal and external client inquiries and follow up as needed.
Requirements
- A college degree is preferred.
- At least three years of law firm billing experience.
- Prior Aderant/CMS experience is strongly preferred.
- Proficiency in Microsoft Word and Excel.
- Clear written and spoken communication about billing matters.
- Strong client service and interpersonal skills.
- Ability to work under pressure while balancing competing priorities.
- Ability to produce high volumes of computerized document edits in a fast-paced, deadline-driven environment.
- Ability to work independently and collaboratively.
- Ability to manage work independently in hybrid and in-office settings.
- Ability to comply with applicable city or state workplace mandates.
- A comparable combination of training, education, and experience may demonstrate the ability to perform the essential duties.
Benefits
- Employee support and opportunities for advancement.
- Reasonable accommodations for individuals with disabilities.
- Equal employment opportunity.