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The Hanover Insurance Group is a U.S.-based insurance provider serving individuals, businesses, agents, and brokers. Its personal insurance portfolio includes home, auto, motorcycle, umbrella, condominium, renters, and specialty coverage for items such as collector cars, watercraft, and valuables. For commercial customers, Hanover offers business owner’s policies, commercial auto, workers’ compensation, management liability, cyber, professional liability, property, surety, and industry-focused solutions for sectors including construction, healthcare, life sciences, and retail. The company also provides claims support, policy management tools, educational resources, risk services, and distribution support through its agent and broker network.
Human Resources Compliance Analyst – The Hanover Insurance Group (Hybrid)
Support HR governance and regulatory compliance at The Hanover Insurance Group through audits, reporting, policy management, and cross-functional risk initiatives.
Description
- Lead activities supporting Hanover’s HR compliance governance framework
- Coordinate regulatory-change reviews with affected HR teams and Legal
- Bring stakeholders together to define ownership, responsibilities, and implementation steps
- Help create and distribute compliance guidance, communications, and reference materials
- Track HR compliance training requirements, assigned owners, and completion status
- Maintain visibility into implementation work, key milestones, and unresolved actions
- Oversee relationships with HR compliance vendors and external service providers
- Assess regulatory developments and their potential effects on HR functions
- Administer Employee Relations compliance programs and associated reporting obligations
- Keep HR policies, standards, and supporting documentation accurate and current
- Maintain the HR compliance inventory, including requirements, owners, controls, and governance records
- Monitor obligations, implementation progress, and emerging risks while escalating identified gaps
- Organize compliance reviews and maintain records of priorities and follow-up actions
- Develop dashboards, scorecards, and compliance reports for HR leadership
- Assist with regulatory examinations, internal audits, enterprise risk reviews, and compliance assessments
- Recommend improvements to compliance tracking, reporting, and operational processes
- Help simplify or automate compliance-related workflows
- Maintain compliance tools, templates, and supporting materials
Requirements
- Bachelor’s degree preferred
- At least 3–5 years of varied experience in Human Resources, Compliance, HR Operations, Employee Relations, Payroll, Benefits, HR Technology, or a related field
- Experience coordinating multi-stakeholder projects, programs, or compliance activities
- Strong organizational, analytical, and problem-solving capabilities
- Proven ability to handle competing priorities and deadlines
- Sound independent judgment within established policies and guidelines
- Ability to distill complex information and explain it clearly to diverse audiences
- Advanced working proficiency with Microsoft Office, including Excel, PowerPoint, Teams, and reporting tools
- Working knowledge of HR processes, programs, and compliance obligations across multiple disciplines
- Consistent judgment and attention to detail when working under pressure
- Must live in the New England region and be able to travel to the Worcester office as needed
- Preferred experience supporting employment, labor, payroll, benefits, talent acquisition, or HR compliance programs
- Preferred experience coordinating audits, governance work, risk assessments, or compliance reviews
- Preferred experience using compliance tracking tools, reporting systems, or governance platforms
- Preferred experience managing vendors and assisting with technology implementations
- Preferred experience collaborating with Legal, Employee Relations, HR Shared Services, and HR Centers of Excellence
Benefits
- Flexible work arrangements
- Remote or hybrid work capacity
- Opportunity to broaden expertise and develop cross-functional partnerships
- Full-time exempt position
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