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Genpact is a global professional services and digital transformation company helping large enterprises apply data, artificial intelligence, and technology to complex business operations. Its services combine consulting, managed operations, intelligent automation, agentic AI, and data expertise across functions such as finance and accounting, supply chain, risk and compliance, and customer experience. Genpact works with organizations in industries including banking, insurance, consumer goods, healthcare, manufacturing, and high tech, supporting efforts to modernize processes and turn AI investments into measurable operational outcomes. Its teams bring together domain knowledge, analytics, and technology to help enterprise clients scale transformation across core business functions.
Global Relationship Manager, CPG Growth and Deductions Recovery
Lead CPG growth, strategic client relationships, and deductions recovery for Genpact’s AI-enabled enterprise solutions. Shape market strategies, generate actionable insights, and improve processes to increase client value.
United States
Illinois$165,300 – $235,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAccount ManagerSalesDescription
- Build and manage relationships with CPG sales organizations while developing go-to-market strategies
- Create data strategies that support promotional planning and execution
- Lead industry-insights programs that strengthen client value and guide business decisions
- Partner with senior Sales and Operations leaders on new opportunities and deal conversion
- Coordinate cross-functional efforts to resolve client issues
- Create and execute growth strategies that improve financial performance and customer satisfaction
- Assess market opportunities and customer needs within deductions recovery
- Drive process enhancements that lower costs and increase client value
- Convert high-level strategies into practical execution plans
- Develop and maintain client-meeting materials with Sales, Operations, and Digital teams
- Conduct SWOT analyses, due diligence, and financial evaluations for prospective clients
- Find opportunities for automation and operational improvement
- Coach and develop team members
Requirements
- Bachelor’s degree in Commerce, Economics, or Finance, or a master’s degree in Business Administration or Business Analytics
- C1-level English proficiency
- Background or demonstrated capability in business consulting
- Client relationship management experience
- Experience using customer relationship management (CRM) practices or systems
- Knowledge of global business strategy
- Experience with sales forecasting
- Supplier relationship management expertise
- Relationship management experience
Benefits
- Practical, hands-on experience
- Access to mentorship
- Opportunities for advanced professional learning
- Opportunities to contribute to AI-enabled transformation and innovation
- A culture guided by shared values
- Equal opportunity employment
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