Amgen is a global biotechnology company that develops and commercializes medicines made from living cells. Its work focuses on serious illnesses, including conditions with limited treatment options, supported by scientific research and clinical trials. The company is associated with advances in cancer treatment and obesity management, while emphasizing ethical research, patient safety, and environmental sustainability.
Global Meetings and Events Manager, Meeting Planning
Lead complex corporate and executive events for Amgen, a biopharmaceutical company. Own program strategy, budgets, suppliers, technology, compliance, and onsite delivery.
Description
- Lead strategy, planning, delivery, and closeout for complex, high-profile programs, including executive events.
- Turn sponsor goals into program plans, milestones, agendas, production needs, run-of-show documents, communications, registration, travel plans, and coordinated workstreams.
- Set ownership, priorities, decisions, and contingency plans while overseeing multiple programs at once.
- Establish objectives and measures of success, evaluate results, and recommend improvements.
- Partner with sponsors, senior leaders, administrative partners, and key stakeholders throughout planning.
- Advise on meeting formats, attendee experience, timing, costs, standards, and compliance.
- Run planning meetings and status reviews, share decisions and progress, and surface risks with proposed solutions.
- Coordinate with Corporate Affairs, Executive Teams, Commercial, IT, Global Security, Legal, Procurement, Finance, Facilities, and other internal teams.
- Manage the attendee experience from invitations and communications through registration, travel, lodging, hospitality, accessibility, and onsite service.
- Oversee onsite registration, attendee services, production, transportation, catering, and supplier delivery.
- Address escalated issues and put contingency plans into action.
- Gather feedback and lead post-event reviews.
- Create and manage budgets and forecasts; track commitments, actual spending, variances, and financial risks.
- Apply GMM policies and approval workflows, along with legal, privacy, and compliance requirements.
- Identify and reduce operational, financial, attendee, safety, and reputational risks.
- Review supplier scopes, contracts, deliverables, invoices, concessions, deposits, cancellation and attrition exposure, payments, and reconciliations.
- Own registration strategy and governance, covering data needs, communications, reporting, and user experience.
- Review registration sites, event apps, technology workflows, integrations, and reporting; arrange testing and technical support.
- Keep program records accurate in Cvent.
- Assess approved event technologies, AI tools, and automation.
- Coordinate venue requirements, sourcing, site selection, and recommendations to stakeholders.
- Define supplier responsibilities and remain accountable for supplier performance.
- Work with GMM, Procurement, and authorized signatories to manage contracts and obligations.
- Assign and prioritize the Senior Associate’s operational work, providing guidance, coaching, quality checks, and decisions.
- Keep the Senior Associate and Associate Director informed about status, workload, risks, milestones, and resource needs.
- Use reporting and feedback to improve service quality, consistency, efficiency, and cost effectiveness.
- Advance consistent processes, templates, collaboration, and technology.
Requirements
- Bachelor’s degree in hospitality, business, communications, event management, or a related discipline; equivalent experience may be considered.
- At least 5 years of corporate or agency meeting or event planning experience, delivering complex, high-profile programs in a corporate setting.
- Experience managing budgets and forecasts, supplier scopes, invoice reviews, payment coordination, and post-event reconciliations.
- Proficiency with Cvent and Microsoft Office, plus experience with registration and project management tools.
- Strong collaboration, stakeholder management, communication, organization, judgment, discretion, and problem-solving abilities.
- Experience directing, coaching, or overseeing planning colleagues in their day-to-day work.
- Ability to handle competing priorities and lead onsite delivery in a fast-paced setting.
- Willingness to travel about 30% for onsite event support, with occasional evening or weekend work depending on program schedules.
- Preferred: Background in life sciences or another regulated industry.
- Preferred: Familiarity with virtual and hybrid meeting platforms and attendee-facing event apps.
Benefits
- Comprehensive employee benefits package.
- Retirement and Savings Plan with substantial company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program.
- Long-term stock-based incentives.
- Award-winning time-off plans.
- Flexible work arrangements, including remote options where available.
- Career development opportunities.
- Support for work-life balance.