The Cigna Group is a global healthcare company operating through Cigna Healthcare and Evernorth Health Services. Its work combines healthcare services, health insurance, and pharmacy benefits management to support the health and wellbeing of customers, clients, and patients. The company also focuses on ethical healthcare and artificial intelligence practices, health equity, responsible environmental and social governance, and innovation in how care is delivered.
Executive Assistant to ELT Chief of Staff – Hybrid | The Cigna Group
Executive Assistant managing ELT forums, executive calendars, confidential operations, and leadership coordination for The Cigna Group. Supports leadership processes across Cigna Healthcare and Evernorth Health Services.
Description
- Manage end-to-end logistics for recurring and ad hoc ELT forums, including scheduling, facilities, virtual access, catering, and attendees
- Maintain the rolling ELT meeting calendar and long-range forum plan
- Track meeting topics and identify conflicts, gaps, and schedule slippage
- Oversee materials timelines, communicate pre-read deadlines, follow up on late content, and distribute materials
- Coordinate presenters and guest participants for ELT and SLT agenda topics
- Plan and deliver logistics for ELT offsites, onsites, SLT meetings, enterprise milestone events, and rehearsals
- Maintain forum charters, meeting plans, agenda archives, distribution lists, SharePoint sites, and Teams sites
- Develop effective working relationships with executive assistants and chiefs of staff supporting ELT and SLT members
- Secure time on constrained executive calendars and tactfully escalate risks to key milestones
- Obtain commitments, materials, and responses by deadline while representing the Chief of Staff’s priorities
- Manage the Chief of Staff’s complex calendar, invitations, conflicts, and schedule changes
- Preserve preparation and focus time around ELT milestones
- Schedule recurring one-to-ones, team meetings, and chief-of-staff network meetings
- Deliver a weekly look-ahead covering meetings, deadlines, preparation requirements, and conflicts
- Draft correspondence, meeting invitations, agenda notes, reminders, and follow-up messages
- Monitor the Chief of Staff’s inbox, route requests, and track outstanding items through completion
- Prepare agendas, trackers, meeting materials, and presentations using Word, Excel, and PowerPoint
- Apply Copilot and other AI tools to agenda development, meeting summaries, action tracking, and scheduling
- Arrange travel and manage expense reporting, including Concur
- Coordinate travel details for offsites and in-person sessions
- Manage onboarding and offboarding logistics for the Chief of Staff’s team
- Maintain distribution lists, Teams channels, and SharePoint permissions
- Safeguard confidential and pre-decisional strategy, organizational, and financial information
- Obtain help desk and technology support and resolve logistical issues in real time
Requirements
- At least five years of progressively responsible executive assistant experience
- Significant experience supporting ELT or SLT members or their chiefs of staff
- Demonstrated ability to influence without formal authority and hold peer executive assistants and senior stakeholders accountable to deadlines
- Exceptional ability to manage calendars for multiple executives with competing priorities
- Interest in Copilot and AI tools, with a commitment to continuing to develop AI skills
- Advanced proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint
- Experience using Teams, Webex, and Zoom
- Outstanding written and verbal communication skills with executive presence
- Exceptional organization, attention to detail, and follow-through
- Strong integrity, discretion, and judgment when handling highly confidential information
- Ability to work independently in a fast-paced setting with changing priorities
- Proactive, solutions-focused approach
- Strong organizational and political awareness
- Ability to influence and build relationships
- Proactive anticipation with a results-oriented approach
- Ability to navigate ambiguity and complexity
- Resourcefulness
- Discretion and reliability
- Strong learning agility
- For remote work, access to cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload
Benefits
- Eligibility for the annual bonus plan
- Medical, vision, and dental coverage beginning on the first day
- Well-being and behavioral health programs
- 401(k) plan
- Company-paid life insurance
- Tuition reimbursement
- At least 18 paid days off per year
- Paid holidays
- Leaves of absence
- Hybrid work arrangement
- Cable broadband or fiber-optic internet for home working, with minimum speeds of 10 Mbps download and 5 Mbps upload