TravelNet Solutions develops hospitality software for professional vacation rental and multi-unit operators. Its enterprise platform brings property management, trust accounting, owner portals, housekeeping and property-care workflows, channel distribution, direct booking, payments, CRM, analytics, and AI-enabled automation into one operating environment.
Designed for large, multi-region portfolios, the platform focuses on scalable operations, revenue management, and connectivity. Deep integrations and API capabilities help hospitality businesses link their core systems with third-party tools while managing bookings, properties, owners, and day-to-day workflows across their portfolio.
Digital Marketing Coordinator at TravelNet Solutions (Remote)
Manage client marketing accounts for TravelNet Solutions’ vacation-rental SaaS platform. Analyze campaign performance, lead reporting, coordinate execution, and support renewals and account growth.
Description
- Manage a focused portfolio of client accounts through preparation, meetings, and follow-up.
- Analyze performance data in Track Insights for Google Ads, Facebook Ads, and related channels.
- Prepare monthly reporting presentations and highlight actionable findings.
- Lead recurring client meetings and present campaign performance and results.
- Coordinate action-item follow-up with execution teams, ad creators, content writers, and website support.
- Act as a customer contact and assist with resolving Zendesk tickets.
- Support Customer Success Managers during Quarterly Business Reviews and help prepare presentation slides.
- Escalate delays, unclear communication, and negative customer feedback to the team lead.
- Assist the Customer Account Executive team with renewals and upsell opportunities.
- Monitor ROI and KPIs such as cost per acquisition, click-through rate, and return on ad spend.
Requirements
- Bachelor’s degree in business, marketing, communications, journalism, English, or a related discipline.
- Working knowledge of digital marketing channels and tools, including paid search, Google Ads, Google Analytics, Facebook Ads Manager, Salesforce, email marketing, conversion optimization, and SEO.
- Ability to use AI tools such as Claude to accelerate data analysis, report preparation, and research.
- Willingness to travel when needed to support client relationships.
- Experience in travel or hospitality is preferred.
- Experience presenting performance data or reporting results directly to clients is preferred.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible paid time off.
- Health Savings Account with up to a $2,000 annual employer match.
- Flexible Spending Accounts.
- Wellness Rewards of up to $900 annually.
- Retirement plan with an employer match.
- Unlimited access to professional training and development.
- Employer-paid life insurance and long-term disability coverage.
- Flexible work environment.
- $150 quarterly gift for personal use.
- Eligibility for a 10% annual incentive based on company performance.