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Voya Financial
Voya Financial
5,001 – 10,000 Employees
ConsultingHealthcareMarketing
Voya Financial is a financial services company focused on helping individuals, families, employers, and institutions prepare for the future. Its offerings span retirement savings, investments, insurance, and workplace benefits, with an emphasis on connecting these services into simpler financial experiences. Through its customer-focused approach and initiatives such as the Voya Behavioral Finance Institute for Innovation, Voya works to improve financial security and advance how people receive care and support in the workplace.
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Client Representative – Employee Benefits (Dallas, TX, Onsite)

Lead employee-benefits client relationships, renewals, and enrollment initiatives for Voya Financial. Grow and retain Regional Tier 2 and Tier 3 accounts across Texas through consultative partnership and market insight.

USUnited StatesTXTexas
$89,170 – $148,650 / year
On-siteFull-timeMiddleSeniorEnglish RequiredGeneralRepresentative

Description

  • Own the education, development, growth, and retention of assigned Regional Tier 2 and Tier 3 accounts
  • Align benefit recommendations with each client’s culture, objectives, and HR priorities
  • Meet with clients and brokers in person outside the regular annual-meeting cycle
  • Maintain trusted relationships with prominent clients and broker partners
  • Facilitate client and partner meetings while developing consultative materials
  • Coordinate renewal discussions with internal stakeholders and external partners
  • Assign team members clear actions, responsibilities, and expectations
  • Assess and implement ways to raise participation and expand coverage lines
  • Find opportunities for client education and build corresponding training plans
  • Work with sales colleagues to develop coordinated account strategies
  • Create and present marketing and enrollment approaches suited to client needs and Voya’s capabilities
  • Build and implement book-of-business plans supporting organizational priorities, profitability, and persistency goals
  • Meet brokers and market partners in person to gather market intelligence and track emerging trends
  • Turn market trends, competitive intelligence, technology and platform knowledge, and client needs into useful materials for clients and brokers

Requirements

  • A four-year college degree or equivalent experience is strongly preferred
  • Five or more years of experience in employee benefits or insurance is preferred
  • Active insurance licensing is required
  • Apply strong consultative judgment and take a broad view when solving problems and making decisions
  • Knowledge of the relevant segment or specialty is preferred
  • Demonstrate exceptional relationship management, interpersonal, and partnership abilities
  • Bring presale expertise that supports influencing and selling Voya’s value proposition
  • Use critical thinking to interpret data and develop sound recommendations
  • Communicate effectively through presentations, negotiation, persuasion, and conflict management
  • Anticipate client needs and provide appropriate education
  • Bring substantial expertise in strategic re-enrollment
  • Manage work effectively through organization, planning, time management, and delegation
  • Lead confidently while coaching and mentoring colleagues
  • Understand underwriting principles and risk concepts thoroughly
  • Understand Voya’s full product portfolio and how its offerings relate to one another
  • Demonstrate strong business and financial judgment
  • Use computer systems confidently
  • Travel when business needs require it

Benefits

  • Medical, dental, vision, and life insurance coverage
  • 401(k) savings plan with company matching contributions of up to 6%
  • Employer-funded Voya Retirement Plan with a 4% cash-balance contribution
  • Tuition reimbursement of up to $5,250 per year
  • Paid time off including 20 days, nine company holidays, and one flexible Diversity Celebration Day
  • Up to 40 hours of paid volunteer time each calendar year
  • Eligibility for annual cash, sales, and/or long-term incentives tied to the position and yearly performance goals

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