Desjardins is a North American financial cooperative serving individuals, businesses, and communities across Canada. Its offerings span personal and business banking, credit cards, mortgages, loans, savings and investments, and auto and home insurance. The organization combines financial and insurance services with a cooperative model that gives members a role in decision-making, while emphasizing responsible investment, local economic support, community involvement, and youth development.
Administrative Assistant
Provide management, meeting, budgeting and document support to Desjardins underwriting and client complaint management teams. This hybrid role supports teams across Québec and Ontario.
Description
- Support managers with agendas, calls and email follow-ups
- Handle internal administration, including dashboards, expense accounts, supplies, performance review planning, and employee onboarding and offboarding
- Plan and attend management committee sessions and other meetings
- Prepare meeting summaries and minutes, then track follow-up actions
- Assist the management team with administrative matters related to client dissatisfaction
- Organize team meetings, committees, travel, and public relations activities
- Help prepare the annual budget and monitor it through variance analysis and explanations
- Draft, format, update, produce, and revise documents for multiple departments
- Provide administrative and secretarial support to the director and colleagues in the unit
- Coordinate, plan, and prioritize management activities
- Work with a range of key partners
Requirements
- A diploma from a trade school in a related field
- At least three years of relevant experience
- An alternative combination of qualifications and relevant experience may be considered
- Advanced spoken and written French
- Intermediate to advanced English proficiency
- Intermediate to advanced proficiency with Microsoft 365
- Ability to provide administrative and secretarial support
- Ability to manage agendas, calls, emails, dashboards, expenses, inventories, and supplies
- Ability to plan and attend management committees and meetings, and prepare summaries and minutes
- Ability to support budget preparation, monitoring, variance analysis, and explanations
- Action oriented
- Effective communication
- Customer focus
- Appreciation of differences
- Interpersonal savvy
- Ability to learn quickly
- Planning and alignment
- Situational adaptability
Benefits
- Competitive pay and annual bonus
- Four weeks of flexible vacation from the first year
- Defined benefit pension plan offering predictable, stable retirement income
- Group insurance, including telemedicine
- Reimbursement for health and wellness expenses