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SupportNinja
SupportNinja
1,001 – 5,000 Employees
Artificial IntelligenceB2BEnterprise
SupportNinja is a technology-enabled outsourcing and customer experience company serving growth-stage and enterprise businesses. Its teams combine human expertise with AI-supported workflows through NinjaAI to provide customer and technical support, onboarding, conversion and renewals services, content moderation, data operations, and finance and accounting support. The company also offers Management-as-a-Service to help clients launch and scale outsourced operations, with a privacy-focused approach and stated compliance across frameworks including SOC 2 Type 2, PCI-DSS, HIPAA, and GDPR.
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Accounts Payable Specialist (Remote - Philippines)

SupportNinja is hiring an Accounts Payable Specialist in the Philippines to manage invoices, expenses, reconciliations, and payments. The role also supports audits, month-end close, vendor communication, and improvements to AP processes.

PHPhilippinesRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccounts Payable
ERP

Description

  • Process vendor invoices accurately, secure required approvals, and ensure timely payment
  • Reconcile vendor statements and investigate discrepancies
  • Handle employee expense reports in line with company policies
  • Keep accounts payable records and supporting documentation accurate and complete
  • Answer vendor questions and resolve payment issues
  • Contribute to accounts payable activities during month-end close
  • Provide documentation and other support for accounts payable audits
  • Work with Procurement and other departments on invoice coding and approvals
  • Spot opportunities to make accounts payable processes more efficient
  • Build knowledge of AP procedures, financial controls, and industry best practices through training and ongoing learning
  • Follow company policies and procedures while meeting or exceeding applicable KPI targets
  • Complete other assigned duties

Requirements

  • At least two years of experience in accounts payable or a related accounting position, with local or international experience accepted
  • Willingness to begin with local accounts payable operations and later gain exposure to international vendors
  • Thorough knowledge of accounts payable procedures and best practices
  • Basic understanding of general ledger accounting and coding
  • Proficiency with accounting software and ERP platforms
  • Strong attention to detail with the ability to investigate and resolve discrepancies
  • Ability to handle financial and vendor information confidentially
  • Strong organizational skills for managing multiple invoices and deadlines
  • Clear, professional communication skills for handling vendor inquiries
  • Experience with BILL.com, Sage, or comparable platforms is preferred

Benefits

  • Competitive compensation
  • HMO coverage begins on the first day
  • One dependent receives coverage upon regularization, with a second dependent added after one year of service
  • Life insurance coverage
  • Retirement savings program with company matching
  • Paid time off
  • Birthday leave
  • Weekends off
  • Philippine holidays off
  • Fully remote work setup
  • Standard laptop and headset provided by the company

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