Elo
Elo
Elo ब्राज़ील की एक फिनटेक और भुगतान कंपनी है, जो डेबिट और क्रेडिट कार्ड उत्पादों के माध्यम से उपभोक्ताओं और व्यवसायों को सेवाएँ प्रदान करती है। इसके पोर्टफोलियो में रोज़मर्रा के उपयोग वाले कार्ड, Diners Club और Nanquim जैसे प्रीमियम तथा सह-ब्रांडेड कार्ड, और रिवॉर्ड, प्रमोशन, व्यापारियों के भुगतान, डिजिटल वॉलेट तथा कॉन्टैक्टलेस लेन-देन से जुड़ी सेवाएँ शामिल हैं। व्यक्तिगत और व्यावसायिक भुगतान आवश्यकताओं पर ध्यान केंद्रित करते हुए, Elo बैंकिंग, वित्तीय प्रौद्योगिकी और उपभोक्ता वाणिज्य के संगम पर काम करती है।

Solution Architect - Bentonville, AR (Onsite)

Join Elo as a Solution Architect supporting touchscreen hardware and software solutions. Act as the technical customer contact for integrations, troubleshooting, onboarding, and pre-sales support.

विवरण

  • Act as the main technical liaison among Elo, customers, and partners
  • Collaborate with Sales Account Managers and Program Managers on customer product setup
  • Investigate technical problems and customer questions before escalating them to Solutions Architects or Engineering
  • Help customers complete major upgrades, migrations, and feature implementations with minimal disruption
  • Capture, track, and advocate for customer feature requests and bug fixes, including their business impact, for Product teams
  • Support product onboarding, feature launches, and recommended configuration practices
  • Help customers improve platform usage and derive greater value from their investment
  • Deliver technical consulting, solution recommendations, and pre-sales support onsite and remotely
  • Develop technical documentation and introductory workflow guides
  • Train members of customer teams on relevant products and processes
  • Maintain product certifications, technical training, and current product knowledge
  • Exchange troubleshooting methods, product insights, and best practices with colleagues

आवश्यकताएँ

  • The role is based in Bentonville, Arkansas
  • A bachelor's degree in Computer Science or Engineering is preferred
  • At least 1–3 years of experience in a technical customer-facing position, such as Technical Support Engineer, Implementation Specialist, or Solutions Engineer
  • Working knowledge of Android and Linux operating systems
  • Familiarity with point-of-sale systems, peripherals, software applications, SDKs, and drivers
  • Understanding of the complete software development lifecycle
  • Knowledge of continuous integration and continuous deployment practices
  • Experience with modern software development or operations tools and technologies
  • Strong technical presentation and communication abilities
  • Willingness to travel
  • Ability to meet OSHA single-person lifting requirements
  • Ability to sit, stand, bend, or walk for extended periods
  • Ability to travel within the United States and internationally
  • Availability to work a standard full-time schedule

लाभ

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid vacation
  • 401(k) plan
  • Long- and short-term disability coverage
  • Tuition reimbursement
  • Competitive total compensation package

संबंधित नौकरियाँ

Bundesverbraucherhilfe e.V.

Editor-in-Chief, Federal Consumer Bulletin (Volunteer)

Bundesverbraucherhilfe e.V.

Lead the volunteer editorial team behind Bundesverbraucherhilfe’s daily consumer news bulletin. Oversee journalistic standards, editorial independence, coverage, and team development.

खोलें
Our National Conversation (ONC)

Remote Editorial Lead Intern (California)

Our National Conversation (ONC)
51 – 200 कर्मचारी
B2Cगैर-लाभकारीमीडिया

Lead writers, publication schedules, and editorial standards as an intern with Our National Conversation. Support its mission to reduce partisanship and promote solutions through youth-driven media.

खोलें
FedEx

Data Keying Agent

FedEx

Enter shipment details, complete daily administration and help coordinate timely departures. Support FedEx Express transportation operations onsite in Heerlen.

खोलें
CB Talents Academy

Dutch-Speaking Customer Support Specialist (Remote, Portugal)

CB Talents Academy
1 – 10 कर्मचारी
शिक्षा

Support users of a global online payment platform in Dutch, handling payment questions, collections, assistance for vulnerable customers, and account administration remotely from Portugal.

खोलें
I

Senior Engineering Manager, Risk Engineering

Imprint
201 – 500 कर्मचारी
परामर्शवित्तविपणन

Lead backend teams responsible for real-time payment authorization, fraud decisions, and underwriting at Imprint, an embedded payments and credit platform.

खोलें
Martin & Company

Director of P&C Insurance Consulting

Martin & Company

Lead client-facing property and casualty insurance consulting engagements at Martin & Company, a technology-enabled insurance advisory firm. Shape project scope, protect delivery quality, grow client accounts, and mentor consultants.

खोलें
Commonwealth Bank
General Dynamics Information Technology

Vice President and General Manager, Navy and Marine Corps

General Dynamics Information Technology

Lead GDIT’s Navy and Marine Corps technology services portfolio, with annual revenue above $700 million. Set business strategy, oversee financial performance and delivery, and drive growth across defense programs.

खोलें
Cyclops

Remote VP of Marketing, Stablecoin Payments

Cyclops

Lead Cyclops’ brand strategy for stablecoin payment infrastructure, spanning thought leadership, search visibility, conferences, analytics, media relations, and partner marketing.

खोलें
Blizzard Entertainment

Associate Director of International Marketing Strategy and Planning

Blizzard Entertainment
1,001 – 5,000 कर्मचारी
SaaSई-कॉमर्सगेमिंग

Lead Blizzard’s international gaming marketing strategy, investment priorities, and growth planning. Develop financial models, market frameworks, and recommendations for executive decision-making.

खोलें