Senior Data Engineer, Cloud & Analytics
ADEAL Systems GmbH
Build cloud, data, and analytics solutions for ADEAL Systems, taking technical ownership of architecture, data pipelines, and customer projects.
खोलें
Five Star Solutions उन संगठनों को आउटसोर्स्ड ग्राहक अनुभव और संपर्क केंद्र सेवाएँ प्रदान करती है जिन्हें बड़े पैमाने पर विस्तार योग्य और सुरक्षित सहायता संचालन की आवश्यकता होती है। इसकी टीमें अनुभवी ग्राहक सेवा एजेंटों को CX तकनीक और बुद्धिमान स्वचालन के साथ जोड़कर ग्राहक सेवा, तकनीकी सहायता, डिस्पैच, डेटा प्रविष्टि, व्यावसायिक निरंतरता और AI-सक्षम स्व-सेवा प्रदान करती हैं। कंपनी स्वास्थ्य सेवा, फिनटेक, खुदरा, यात्रा, सरकारी सेवाओं और बीमा क्षेत्रों में ग्राहकों का समर्थन करती है। इसके वितरण मॉडल ऑनशोर, नियरशोर और ऑफशोर हैं, तथा इसके कार्यप्रवाह विनियमित वातावरणों के लिए तैयार किए गए हैं, जिनमें SOC 2, PCI और HIPAA के अनुरूप संचालन शामिल हैं।
Remote Patient Billing Representative
Help patients understand and resolve healthcare billing questions, process payments, and manage insurance information. Use EMR and billing systems to provide accurate, compliant support.
संयुक्त राज्य
अलबामा
फ़्लोरिडा
आइडाहो
आयोवा
कंसास
लुइज़ियाना
मिशिगन
मिसिसिपी
मिसौरी
नेब्रास्का
नेवादा
उत्तरी कैरोलिना
उत्तरी डकोटा
ओहायो
ओक्लाहोमा
पेंसिल्वेनिया
दक्षिण कैरोलाइना
दक्षिण डकोटा
टेनेसी
टेक्सास
यूटा
वर्जीनिया
पश्चिम वर्जीनिया
विस्कॉन्सिन
वायोमिंग$15 / घंटा
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीबिलिंग विशेषज्ञविवरण
- Take patient payments by phone in line with financial responsibility policies.
- Set up and maintain patient payment plans.
- Keep transactions, documentation, and account data accurate.
- Explain claim notes, balances, and billing decisions to patients.
- Review and update insurance information.
- Enter insurance details in the EMR and resubmit pending or corrected claims.
- Explain coordination of benefits, deductibles, coinsurance, copays, filing deadlines, and claim denials.
- Spot billing discrepancies and work with internal teams to resolve them.
- Review account histories to identify the causes of billing and payment concerns.
- Suggest next steps and resolutions consistent with policy.
- Work with billing platforms, EMRs, support tools, and reference materials.
- Use multiple systems while assisting patients.
- Follow assigned schedules and remain available during work hours.
- Complete client-required training and take part in additional and cross-training.
- Follow HIPAA and applicable confidentiality, privacy, and security requirements.
- Provide professional, accountable, empathetic, patient-focused service.
आवश्यकताएँ
- Customer service or call center experience is required.
- Healthcare billing, insurance, or claims experience is strongly preferred.
- Payment processing or financial transaction experience is preferred.
- A high school diploma or GED is required.
- Technical proficiency with EMR systems and standard computer applications.
- Ability to work independently in a remote or virtual setting.
- Ability to speak, read, write, and understand English.
- Background check required as permitted by applicable law.
- Strong spoken and written communication skills.
- Analytical problem-solving skills and close attention to detail.
- Good understanding of healthcare billing and insurance concepts.
- Ability to explain complex billing information in clear, patient-friendly language.
- Comfort using multiple systems and tools at the same time.
- Organized, self-directed, and collaborative approach to work.
- Must live in one of these states: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Missouri, Mississippi, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming.
लाभ
- Additional $1 per hour for night and weekend shifts.
- Paid training, typically lasting two weeks.
- Full-time schedule of 40 hours per week.
- Eligible for benefits beginning on the first day of the month after 60 days.
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