Sumsub
Sumsub
Sumsub अनुपालन पर केंद्रित एक प्रौद्योगिकी कंपनी है, जो लेन-देन की निगरानी और उत्पाद अनुपालन का प्रबंधन करने वाले व्यवसायों के लिए SaaS उपकरण विकसित करती है। इसका ऑनलाइन प्लेटफ़ॉर्म परिचालन कार्यप्रवाहों के साथ-साथ कानूनी और अनुपालन कार्यों को भी सहयोग प्रदान करता है तथा संबंधित तकनीकी और प्री-सेल्स सहायता उपलब्ध कराता है। कंपनी के भर्ती क्षेत्र में उसके व्यवसाय-केंद्रित उत्पादों और सेवाओं से जुड़े संचालन, अनुपालन, कानूनी और तकनीकी सहायता पद शामिल हैं।

Remote Customer Service Representative (Video Ident Agent) - Europe

Guide users through inbound identity-verification calls as a Video Ident Agent for Sumsub’s compliance platform. Support secure, accurate interactions across European markets.

विवरण

  • Communicate effectively with users by phone and in writing
  • Protect user data and maintain confidentiality and security
  • Follow applicable legal requirements and Sumsub standards
  • Complete tasks accurately and with close attention to detail
  • Keep your knowledge current as industry practices and regulations evolve
  • Handle inbound calls exclusively, without outbound calls, chats, or emails
  • Walk users through each required verification step
  • Deliver customer support as a Video Ident Agent for Sumsub’s identity-verification and compliance platform

आवश्यकताएँ

  • Conversational fluency in German, Turkish, and English
  • Strong communication abilities
  • Capacity to process and navigate substantial amounts of information
  • Availability to take weekdays off instead of weekends
  • Customer service experience is helpful but not required

लाभ

  • Individual development planning with support for learning and industry events
  • Marriage-related financial bonus
  • Financial bonus for welcoming a new baby
  • Work alongside colleagues from 74 countries
  • Inclusive culture that welcomes people and pets
  • Fully remote working arrangement

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