Sumsub
Sumsub
501 – 1 000 Xodimlar
HuquqKonsaltingLogistika
Sumsub — tranzaksiyalar monitoringi va mahsulotlarning muvofiqligini boshqaradigan bizneslar uchun SaaS vositalarini ishlab chiqadigan, muvofiqlik masalalariga ixtisoslashgan texnologik kompaniya. Uning onlayn platformasi operatsion ish jarayonlarini, shuningdek, yuridik va muvofiqlik funksiyalarini hamda ular bilan bog‘liq texnik va savdo oldi ko‘magini qo‘llab-quvvatlaydi. Kompaniyaning ishga qabul qilish yo‘nalishlari biznes uchun mo‘ljallangan mahsulot va xizmatlariga aloqador operatsiyalar, muvofiqlik, yuridik va texnik ko‘mak rollarini qamrab oladi.

Remote Customer Service Representative (Video Ident Agent) - Europe

Guide users through inbound identity-verification calls as a Video Ident Agent for Sumsub’s compliance platform. Support secure, accurate interactions across European markets.

Tavsif

  • Communicate effectively with users by phone and in writing
  • Protect user data and maintain confidentiality and security
  • Follow applicable legal requirements and Sumsub standards
  • Complete tasks accurately and with close attention to detail
  • Keep your knowledge current as industry practices and regulations evolve
  • Handle inbound calls exclusively, without outbound calls, chats, or emails
  • Walk users through each required verification step
  • Deliver customer support as a Video Ident Agent for Sumsub’s identity-verification and compliance platform

Talablar

  • Conversational fluency in German, Turkish, and English
  • Strong communication abilities
  • Capacity to process and navigate substantial amounts of information
  • Availability to take weekdays off instead of weekends
  • Customer service experience is helpful but not required

Imtiyozlar

  • Individual development planning with support for learning and industry events
  • Marriage-related financial bonus
  • Financial bonus for welcoming a new baby
  • Work alongside colleagues from 74 countries
  • Inclusive culture that welcomes people and pets
  • Fully remote working arrangement

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