Carrefour Marketplace
Carrefour Marketplace
Carrefour Marketplace, Carrefour Brazil का डिजिटल कॉमर्स प्लेटफ़ॉर्म है, जो Carrefour के अपने रिटेल संचालन और तृतीय-पक्ष विक्रेताओं के नेटवर्क को एक साथ लाता है। इसके कैटलॉग में किराना, फ़ार्मेसी और शिशु उत्पाद, इलेक्ट्रॉनिक्स, घर और बाग़वानी के सामान तथा ऑटोमोटिव उत्पाद शामिल हैं। यह प्लेटफ़ॉर्म मार्केटप्लेस स्टोरफ्रंट और विक्रेता सेवाओं को Carrefour की डिलीवरी, स्टोर पिकअप, Carrefour Card सहित भुगतान विकल्पों, कूपन, प्रमोशन, अकाउंट प्रबंधन, ऑर्डर ट्रैकिंग और ग्राहक सहायता जैसी क्षमताओं के साथ जोड़ता है। इसका काम रिटेल टेक्नोलॉजी, लॉजिस्टिक्स, खाद्य एवं पेय तथा स्वास्थ्यसेवा-संबंधी वाणिज्य के संगम पर केंद्रित है।

Remote Customer Service Representative – Commercial Call Center

Commercial call center role with Carrefour, Brazil’s largest retailer. Provide remote customer support, promote financial services, and meet sales targets.

विवरण

  • Deliver personalized, empathetic support to customers by phone
  • Present financial products and services that address customer needs and strengthen loyalty
  • Meet and surpass established sales goals
  • Welcome customers, answer questions, and process service requests
  • Maintain a consistently high level of customer satisfaction

आवश्यकताएँ

  • High school diploma
  • Previous sales experience is an advantage
  • Availability for a six-days-on, one-day-off schedule from Monday through Saturday
  • Capacity to work 6 hours and 20 minutes per day
  • Wired internet connection for desktop work with a minimum speed of 100 Mbps
  • Clear, direct communication skills
  • Knowledge of customer service practices
  • Strong active listening and customer-needs assessment skills
  • Ability to manage time and prioritize incoming demands
  • Proactive attitude and motivation to create positive results
  • Collaborative approach with the ability to develop creative solutions
  • Focus on achieving measurable results

लाभ

  • Meal voucher
  • Medical and dental coverage
  • Incentive programs and performance awards
  • Desktop computer supplied for home-office work
  • Flexible break periods
  • Semiannual profit-sharing bonus
  • Internet allowance
  • Structured professional development program and career progression
  • Inclusive and respectful workplace
  • Sesc partnership
  • Carrefour card discounts for purchases throughout the Carrefour network
  • TotalPass membership
  • Pharmacy benefit
  • Life insurance
  • Transportation allowance
  • Optical care reimbursement

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