New Era Technology
New Era Technology
New Era Technology एक वैश्विक प्रौद्योगिकी समाधान प्रदाता है, जो संगठनों को बदलते डिजिटल और भौतिक बुनियादी ढाँचे का प्रबंधन करने में सहायता करता है। इसका कार्य क्लाउड सेवाओं, प्रबंधित और पेशेवर सेवाओं, साइबर सुरक्षा, डेटा नेटवर्किंग, डिजिटल रूपांतरण, सहयोग और एकीकृत संचार, ऑडियोविज़ुअल और वीडियो सहयोग तथा भौतिक सुरक्षा जैसे क्षेत्रों तक फैला हुआ है। कंपनी इंजीनियरों, डिज़ाइनरों, इंस्टॉलरों और तकनीशियनों को एक साथ लाकर दुनिया भर में स्थित अपने कार्यालयों के नेटवर्क के माध्यम से 20,000 से अधिक ग्राहकों को सहायता प्रदान करती है। New Era Technology स्वास्थ्य सेवा, शिक्षा, सरकार, बैंकिंग, वित्त और खुदरा क्षेत्रों के लिए उद्योग-केंद्रित समाधान भी विकसित करती है, जिससे इन क्षेत्रों में परामर्श और प्रौद्योगिकी सेवाओं में रुचि रखने वाले पेशेवरों के लिए इसकी प्रासंगिकता बढ़ जाती है।

Managed Services Solution Executive – New Era Technology (Remote)

Lead managed services solution selling for New Era Technology across the United States. Advise executive stakeholders, enable sales teams, and grow recurring revenue through outcome-focused IT services.

विवरण

  • Align client priorities, operational challenges, IT models, technology roadmaps, support needs, and transformation objectives with New Era’s managed services portfolio
  • Work with Account Executives and Sales Directors to identify, qualify, and progress managed services opportunities
  • Lead structured discovery engagements for managed services
  • Grow recurring revenue and managed services attachment across cloud, cybersecurity, collaboration and CX, networking, infrastructure, Microsoft/CSP, endpoint, data center, lifecycle, observability, and professional services
  • Facilitate consultative conversations with executive stakeholders
  • Create executive value propositions connected to measurable business results
  • Prepare ROI, TCO, and business-case analyses
  • Coordinate with solution architects, service delivery, operations, finance, sales leadership, and technology partners
  • Explain post-sale operating models, including onboarding, SLAs, ticketing, escalation, portals, reporting, governance, QBRs, and continuous improvement
  • Develop account-specific managed services growth plans and uncover expansion and wallet-share opportunities
  • Position managed services as strategic enablers across service desk, infrastructure, cloud, networking, communications, security, observability, and end-user support
  • Coach sales teams on discovery, qualification, attachment strategy, financial value communication, objection handling, and outcome-based positioning
  • Create repeatable discovery frameworks, talk tracks, customer materials, objection guides, value narratives, and attachment motions
  • Build strategic technology-partner relationships and joint go-to-market opportunities
  • Track market trends, competitive solutions, consumption models, AI-enabled operations, automation technologies, and purchasing behavior

आवश्यकताएँ

  • At least five years of experience in managed services, IT services, technical sales, services consulting, customer success, or service delivery leadership
  • Experience directing strategic customer engagements and technology transformation initiatives
  • Experience creating account expansion plans and recurring revenue growth programs
  • Advanced proficiency with AI tools for customer engagement, operational efficiency, and service delivery improvement
  • Knowledge of AI-enabled operations, automation platforms, predictive analytics, AIOps, and modern managed services delivery models
  • Executive presence capable of engaging and influencing CIOs, CFOs, COOs, CTOs, CEOs, IT Directors, and other senior stakeholders
  • Demonstrated ability to lead discovery covering business pain, operational risk, decision processes, stakeholder alignment, competition, financial impact, and change readiness
  • Strong command of value-based selling, MEDDPIC qualification, ROI/TCO analysis, business-case creation, and executive alignment
  • Experience generating revenue in a presales, overlay, consulting, managed services, or strategic advisory capacity
  • Deep knowledge of managed services models, service delivery frameworks, governance, and recurring revenue strategies
  • Ability to position managed services across cloud, cybersecurity, networking, collaboration/CX, infrastructure, Microsoft/CSP, endpoint, data center, observability, lifecycle, and professional services
  • Ability to convert technical capabilities and operating models into measurable business outcomes
  • Strong understanding of ITIL, service management, customer success, and operational governance frameworks
  • Experience building ROI models, TCO analyses, operating-model comparisons, and financial justifications for managed services adoption
  • Ability to align sales, architecture, delivery, operations, finance, customer success, and partner teams around customer pursuits
  • Strong communication skills and commercial judgment
  • Ability to make complex technical concepts accessible and influence sales teams and executives without direct authority
  • Ability to create field-ready sales assets, discovery frameworks, customer presentations, enablement materials, and repeatable managed services attachment motions
  • Bachelor’s degree or equivalent professional or military experience
  • Must be authorized to work in the United States without current or future visa sponsorship
  • Preferred location is within the Eastern or Central Time Zone
  • Willingness to travel domestically approximately 20–25%
  • Preferred: experience with an MSP, systems integrator, or global systems integrator
  • Preferred: experience developing recurring revenue strategies and managed services go-to-market programs
  • Preferred: familiarity with ITIL, ITSM, customer experience frameworks, and service operations best practices
  • Preferred: experience with cloud operations platforms spanning Microsoft Azure, AWS, and hybrid environments
  • Preferred: experience with automation, AIOps, observability, and digital experience monitoring platforms
  • Preferred: working knowledge of networking, cloud, collaboration, cybersecurity, infrastructure, and end-user computing technologies
  • Preferred: experience building or scaling managed services practices or overlay organizations

लाभ

  • Comprehensive benefits package
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) matching
  • Seven company holidays plus generous paid time off
  • Ongoing training
  • Competitive benefits
  • Personal and professional development opportunities

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