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CDW
CDW
H1B वीज़ा प्रायोजकपरामर्शशिक्षास्वास्थ्य सेवा
CDW उद्यमों, सरकारी संगठनों, स्वास्थ्य सेवा प्रदाताओं और शैक्षणिक संस्थानों के लिए प्रौद्योगिकी उत्पाद और सेवाएँ उपलब्ध कराता है। इसका कार्य आईटी अवसंरचना, प्रबंधित सेवाओं, साइबर सुरक्षा, क्लाउड कंप्यूटिंग, डिजिटल कार्यस्थलों और व्यापक उद्यम समाधानों तक फैला है। प्रमुख प्रौद्योगिकी ब्रांडों के साथ काम करके CDW संगठनों को ऐसे प्रौद्योगिकी परिवेशों की रूपरेखा तैयार करने और उनका प्रबंधन करने में सहायता करता है, जो विभिन्न उद्योगों में उत्पादकता, सुरक्षा और डिजिटल रूपांतरण को समर्थन देते हैं।
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कंपनी की नौकरियाँ

Managed Services Engineering Manager – AIX, Unix & Linux (Remote, US)

Lead managed services engineering for AIX, Unix, and Linux environments at CDW, a Fortune 500 technology solutions provider. Own service delivery, customer satisfaction, operational improvement, team performance, and budgets.

USसंयुक्त राज्य
$1,26,500 – $1,77,100 / वर्ष
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LinuxUnix

विवरण

  • Lead a Managed Services Engineering team against financial, operational, customer satisfaction, and coworker objectives
  • Deliver managed services and act as product owner for assigned offerings
  • Align engineering teams with the broader Services strategy
  • Build relationships across product development, professional services, sales, customers, and strategic technology partners
  • Execute customer service level agreements through operational frameworks and standard procedures
  • Improve services continuously through process management, staff management, performance oversight, and key metrics
  • Allocate engineering resources to maintain, support, and optimize assigned technologies
  • Engage customers through sales opportunities, quarterly reviews, and support matters
  • Monitor and report customer satisfaction metrics and survey results
  • Manage workloads, prioritize work, assign resources, and review Service Desk queues and reports
  • Coordinate strategic and tactical plans for the ongoing development of assigned technologies
  • Manage time reporting and related analysis
  • Hire and develop staff, build effective teams, delegate work, and provide feedback, coaching, mentoring, and development plans
  • Maintain the on-call schedule
  • Work with peers to meet company, department, and individual objectives
  • Oversee problem, change, and work order processes
  • Apply and enforce operational frameworks and standard procedures through quality assurance
  • Evaluate processes and organizational structures to identify gaps
  • Manage operational costs, planning, and budgets
  • Advance CDW’s vision of an AI-fluent organization and support responsible AI adoption

आवश्यकताएँ

  • Bachelor’s degree plus 5 years of relevant experience, or 9 years of related consulting or IT services delivery experience
  • Prior consulting leadership experience
  • Experience with process management and improvement
  • Experience with ITIL
  • Experience managing AIX, Linux, and Unix environments, including enterprise operating systems, virtualization, clustering, storage integration, and related tools
  • Understanding of capacity planning, performance tuning, patching, high availability, and workload automation for AIX, Linux, and Unix
  • Ability to lead teams and build consensus
  • Clear, concise oral and written communication skills adapted to varied audiences
  • Ability to balance competing priorities, adapt to changing business needs, and meet deadlines
  • Demonstrated collaboration, relationship-building, initiative, and creative problem-solving skills
  • Ability to identify and resolve client, project, and people issues creatively
  • Demonstrated negotiation skills
  • Knowledge of IBM, Cisco, Microsoft, HP, or Dell products and services
  • Experience working with vendors and business partners
  • Ability to lead and manage teams toward critical results
  • Ability to calculate, analyze, and interpret complex statistical data for reporting or forecasting
  • Ability to serve as a trusted advisor in a strategic partnership
  • Willingness and ability to travel up to 25% or as needed to CDW locations, meetings, or client sites
  • Ability to multitask, organize, and prioritize work
  • Experience with IBM AIX, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Ubuntu, Solaris, and HP-UX is a plus

लाभ

  • Annual bonus target of 20%, subject to plan terms and conditions
  • Benefits overview available through CDW’s benefits information site
  • Salary ranges may vary by geographic differential
  • Travel opportunities up to 25% or as needed to CDW locations, meetings, or client sites
  • Professional growth and supported development
  • Collaborative, equitable, transparent, and respectful hiring process
  • Opportunities for AI learning and experimentation

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