ZoomCare
ZoomCare
ZoomCare प्रशांत उत्तर-पश्चिम क्षेत्र की एक स्वास्थ्य सेवा प्रदाता कंपनी है, जिसका उद्देश्य चिकित्सा देखभाल को अधिक सुलभ और सुविधाजनक बनाना है। 2006 में स्थापित यह कंपनी रिटेल हेल्थकेयर, तत्काल चिकित्सा, प्राथमिक चिकित्सा, आपातकालीन चिकित्सा और डिजिटल स्वास्थ्य सेवाओं के क्षेत्र में 50 से अधिक क्लीनिक संचालित करती है। इसका रोगी-केंद्रित मॉडल ऑनलाइन अपॉइंटमेंट बुकिंग, उसी दिन मिलने वाली अपॉइंटमेंट और विस्तारित समय-सारणी को मिलाकर देखभाल तक पहुंच को आसान बनाता है।

Insurance Billing and Follow-Up Specialist

Manage denied, unpaid, and underpaid insurance claims for ZoomCare, an urgent, primary, and specialty healthcare provider. Handle payer follow-up, corrected claims, appeals, and reimbursement resolution.

विवरण

  • Resolve unpaid and partially paid insurance claims by addressing outstanding balances and securing accurate reimbursement under payer guidelines.
  • Verify claim status through insurer portals, phone calls, and written correspondence.
  • Review denied and underpaid claims to determine root causes, recurring trends, and appropriate corrective actions.
  • Prepare and submit well-documented appeals within payer deadlines and procedural requirements.
  • File corrected claims with revised coding, supporting documentation, or demographic details as needed.
  • Record all claim follow-up work accurately in billing or revenue cycle management systems.
  • Partner with coding teams, clinical documentation specialists, and provider offices to investigate and correct discrepancies.
  • Track aging accounts and prioritize follow-up according to timely filing deadlines and payer response periods.
  • Escalate systemic problems and inefficient processes to management for review.
  • Achieve productivity and quality targets while following compliance and patient privacy requirements.
  • Complete additional duties as assigned.

आवश्यकताएँ

  • Reside in Oregon or Washington.
  • High school diploma or equivalent required.
  • Associate degree in healthcare administration, business, or a related discipline preferred.
  • At least two years of medical billing experience, including professional billing and accounts receivable follow-up.
  • Working knowledge of CPT, HCPCS, and ICD-10 coding systems and their use in claim submission and reimbursement.
  • Experience using electronic billing systems and payer portals to track claims, denials, and appeals.
  • Understanding of insurance reimbursement methods, claim adjudication, and payer-specific requirements.
  • Working knowledge of medical terminology and healthcare documentation.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and accuracy, with the ability to manage competing tasks and meet deadlines in a fast-paced setting.
  • Patient-facing employees must receive required vaccinations, including Hepatitis B, MMR, PPD, Varicella, and TD/TDAP; all employees must receive COVID-19 vaccination as a condition of employment.

लाभ

  • Medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Paid time off.
  • Paid holidays.
  • Paid parental leave.
  • Sabbatical program.
  • May qualify for additional compensation, including bonuses.
  • Medical or religious exemptions and reasonable accommodations may apply to required vaccinations.

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