Staffing For Doctors अमेरिका स्थित स्वास्थ्य सेवा स्टाफिंग कंपनी है, जो चिकित्सा प्रैक्टिसों को HIPAA-प्रशिक्षित, विशेषज्ञता के अनुरूप वर्चुअल मेडिकल असिस्टेंट और क्लिनिकल सपोर्ट पेशेवरों से जोड़ती है। इसकी दूरस्थ टीमें विभिन्न विशेषज्ञताओं वाली प्रैक्टिसों को शेड्यूलिंग, EHR दस्तावेज़ीकरण, चार्टिंग, पूर्व प्राधिकरण, रोगी संचार तथा अन्य प्रशासनिक और क्लिनिकल कार्यप्रवाहों में सहायता देती हैं। कंपनी अनुपालन, सुरक्षित डेटा प्रबंधन और सुव्यवस्थित ऑनबोर्डिंग पर ध्यान केंद्रित करती है तथा अपनी स्टाफिंग, पोर्टल और ग्राहक सहायता प्रक्रियाओं के माध्यम से प्रैक्टिसों को सेवाएँ प्रदान करती है।
Bilingual Personal Injury Case Manager
Support Spanish-speaking clients at a U.S. litigation firm by coordinating medical records, insurance communications, and personal injury case files remotely. The role is based in Brazil and requires fluent English and Spanish.
विवरण
- Check in with clients about their medical treatment progress
- Answer case status questions and help clients stay engaged in care
- Request, track, and retrieve medical records and billing statements from providers through portals such as ChartSwap and by phone
- Record documentation accurately in the CRM
- Communicate with insurance adjusters about claim setup, PIP/MedPay, liability, and property damage
- Maintain case notes, deadlines, and treatment timelines
- Identify files that are ready for the attorney to prepare a demand
- Respond to inbound inquiries, web leads, and text messages
- Collect case facts and conduct initial screening
- Manage electronic signatures for retainer agreements
आवश्यकताएँ
- At least one year of direct experience at a U.S. law firm as a case manager assistant, paralegal, or intake specialist; plaintiff-side personal injury or litigation experience is preferred
- A solid understanding of the personal injury case lifecycle, including intake, treatment, records and bill collection, demand, negotiation, and settlement
- Direct experience requesting and tracking medical records and communicating with insurance adjusters about claims, MedPay/PIP, and liability
- Fluent English and Spanish, with an empathetic, composed phone manner
- Clear, organized English writing, with summaries and case notes attorneys can act on without clarification
- Practical experience with legal case management platforms such as Filevine, CASEpeer, Clio, Litify, or SmartAdvocate, or similar tools, plus e-signature software
- A quiet remote workspace, noise-canceling headset, high-speed internet, and backup power and internet
- Availability to work 9 a.m. to 5 p.m. Pacific Time