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Manulife
Manulife
H1B वीज़ा प्रायोजकबीमावित्तस्वास्थ्य सेवा
Manulife कनाडा में मुख्यालय वाली एक अंतरराष्ट्रीय वित्तीय सेवा कंपनी है, जो बीमा, स्वास्थ्य सेवा, संपत्ति प्रबंधन, निवेश और सेवानिवृत्ति योजना के क्षेत्रों में काम करती है। इसके उत्पाद और सेवाएँ उत्तरी अमेरिका, एशिया और यूरोप के ग्राहकों को दीर्घकालिक वित्तीय और स्वास्थ्य संबंधी जरूरतों का प्रबंधन करने में सहायता करती हैं। वैश्विक स्तर पर बड़ी कार्यबल और कई बाजारों में संचालन के साथ, Manulife व्यवसाय, प्रौद्योगिकी, वित्त, बीमा और ग्राहक-केंद्रित टीमों में नियुक्तियाँ करती है। कंपनी स्थिरता और समावेशी कार्यस्थल संस्कृति पर भी जोर देती है।
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कंपनी की नौकरियाँ

Bilingual Inforce Policy Specialist - Halifax Hybrid

Manage policy billing, payments, account changes, and customer inquiries for Manulife’s financial services operations. Support English- and French-speaking clients while meeting service quality and operational performance goals.

CAकनाडा
$42,525 – $70,875 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: फ़्रेंचद्विभाषी

विवरण

  • Resolve sensitive customer issues with a focus on satisfaction
  • Communicate inquiry resolutions clearly and thoroughly to internal business teams, both verbally and in writing
  • Assess customer needs, verify details, investigate issues, and recommend appropriate solutions or alternatives
  • Achieve individual and team quality and efficiency objectives
  • Apply premium payments and deposits to policy accounts
  • Process updates to payment methods, banking information, and pre-authorized payments
  • Handle wire transfers, refunds, suspense clearing, premium offsets, and chargeback transactions
  • Address routine billing and policy-change questions
  • Research policy records and transaction histories
  • Support individual and team objectives through high-quality service, operational excellence, and a positive customer experience

आवश्यकताएँ

  • Post-secondary education or comparable professional experience
  • Fluency in both French and English, with the ability to support clients across jurisdictions outside Quebec
  • Familiarity with Mainframe systems is an asset
  • Experience with Living Benefits and Life Benefits is highly desirable
  • Strong written and verbal communication skills
  • Careful attention to detail combined with sound analytical ability
  • Prior customer service experience
  • Ability to learn and apply new information quickly
  • Effective interpersonal and teamwork skills
  • Ability to remain professional and productive in a fast-changing, high-volume environment
  • Customer-focused approach with initiative and a willingness to exceed expectations

लाभ

  • Flexible and supportive work environment
  • Work-from-home opportunities based on performance
  • Resources for learning and career growth
  • Flexible workplace culture focused on well-being and inclusion
  • Health insurance
  • Dental insurance
  • Mental health coverage
  • Vision care coverage
  • Short- and long-term disability insurance
  • Life and accidental death and dismemberment insurance
  • Adoption and surrogacy support
  • Wellness programs
  • Employee and family assistance programs
  • Retirement savings plans
  • Pension plan
  • Global share ownership plan with employer matching
  • Financial education and counseling
  • Paid holidays, vacation, personal, and sick leave
  • Statutory leaves of absence and incentive compensation linked to business and individual performance and other incentive programs.
  • fields

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