Allstate
Allstate
Allstate घर, वाहन, उपकरण और पहचान संबंधी कवरेज सहित बीमा और सुरक्षा उत्पाद प्रदान करती है। इसका कार्य ग्राहकों को जोखिमों का प्रबंधन करने, अपनी वित्तीय स्थिति सुरक्षित रखने और अप्रत्याशित परिस्थितियों से अधिक आत्मविश्वास के साथ निपटने में सहायता करने पर केंद्रित है। कंपनी ग्राहकों की सेवा करने और सकारात्मक सामाजिक प्रभाव में योगदान देने के अपने व्यापक दृष्टिकोण के हिस्से के रूप में सामुदायिक सहभागिता और स्थिरता पर भी ज़ोर देती है।

Auto Telephone Claims Adjuster (Remote - United States)

Investigate auto claims for National General by assessing coverage, liability, and damage while managing statements, negotiations, documentation, and timely resolutions.

विवरण

  • Review minor and moderately complex auto accidents and produce clear claim summaries
  • Obtain recorded statements from claimants, policyholders, and witnesses
  • Assess policy coverage, liability, and vehicle or property damage
  • Negotiate and settle claims in line with approved practices and guidelines
  • Follow regulatory and company requirements throughout each claim
  • Work with internal teams to support prompt, customer-focused claim handling
  • Keep claim files accurate with detailed notes, summaries, and decision explanations
  • Communicate with claimants, policyholders, and other parties involved in claims
  • Close claims accurately and within expected timeframes

आवश्यकताएँ

  • Handle basic and, at times, moderately complex auto claims
  • Assess coverage, establish liability, and negotiate settlements
  • Have authorization to work in the United States
  • Understand that the employer does not sponsor work visas
  • Terminate all existing insurance appointments before onboarding if currently holding an active insurance license, and maintain no outside appointments during employment
  • Surrender a resident producer license when directed by the licensing team
  • Maintain a dedicated, private, distraction-free home workspace
  • Have reliable internet service with at least 50 MB download and 5 MB upload speeds
  • Auto insurance claims experience
  • Strong communication skills
  • Customer service experience
  • Comfort working in a high-call-volume environment
  • Insurance claim handling
  • Ability to multitask
  • Task management skills
  • Telephone customer service

लाभ

  • Company-provided technology package with a laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement for eligible work-from-home employees
  • Remote work arrangement
  • Incentive compensation, such as commission or bonus, when applicable

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