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TELUS Health Account Manager, Employer Solutions (SMB) – Montreal On-Site
Manage renewals, account growth, and new business for TELUS Health’s small and medium-sized employer clients. Build customer relationships and grow employer-solutions revenue across Canadian markets.
Tavsif
- Manage strategic relationships across a nationwide portfolio of small and medium-sized business accounts
- Create and execute account plans that support revenue growth
- Develop and maintain relationships with executive-level customers
- Work with internal teams to deliver customer value and a strong client experience
- Find opportunities to expand existing accounts and put growth initiatives into action
- Promote customer success and satisfaction through proactive relationship management
- Plan and deliver renewal strategies for existing small and medium-sized business clients
- Engage key decision-makers to secure renewals and develop lasting partnerships
- Identify and pursue expansion opportunities within the current customer base
- Use upselling and cross-selling strategies to grow adoption of TELUS Health solutions
- Lead recurring business reviews and recommend relevant client solutions
- Generate new business through targeted campaigns and qualified leads
- Create and apply sales strategies that convert small and medium-sized business prospects into customers
- Partner with marketing and business development teams to improve lead conversion
Talablar
- University degree in business or marketing
- At least three years of consistent, successful experience in B2B sales or key account management
- Demonstrated record of meeting or exceeding organizational sales goals
- Experience in group benefits, employee assistance programs, or HR solutions is a strong asset
- Ability to work independently in a dynamic, fast-paced setting
- Highly polished presentation skills, including the ability to create and deliver presentations to groups in person or virtually
- Ability to adjust sales approaches based on market trends, customer needs, and organizational objectives
- Ability to build and strengthen professional relationships with new and existing brokers, consultants, and partners
- Ability to establish and maintain productive relationships with external customers
- Strong time-management, organization, and prioritization skills
- French-English bilingualism is a strong asset
- Advanced English proficiency is required for regular communication with internal and external stakeholders and use of English-language IT tools
Imtiyozlar
- Inclusive workplace culture that values diversity
- Recruitment-process accommodations for applicants with disabilities, where required
- Opportunity for a long-term professional career
- Collaborative, dynamic, and innovative team environment
- Technology-enabled care ecosystem
- Cross-functional collaboration and exposure to TELUS Health solutions