Umpisa Inc
Umpisa Inc
Umpisa Inc tashkilotlarga raqamli mahsulotlar, dasturiy ta’minot ilovalari va yangi biznes loyihalarini ishlab chiqishda yordam beradigan texnologiya va biznes konsalting kompaniyasidir. Uning faoliyati biznes strategiyasi, mahsulotlarni boshqarish, raqamli strategiya, UI/UX dizayni, dasturiy ta’minot muhandisligi, sifatni ta’minlash va biznes tahlilini birlashtiradi. Kompaniya DevSecOps amaliyotlarini muhandislik yondashuviga integratsiya qilgan holda React, React Native, Flutter va Node.js kabi texnologiyalardan foydalanib, moslashtirilgan yechimlar yaratadi. Umpisa, shuningdek, yangi biznes loyihalarini tashkil etishni qo‘llab-quvvatlaydi hamda konsalting, marketing, sog‘liqni saqlash, fintech, ko‘chmas mulk va ta’lim sohalarida CTO-as-a-Service xizmatini taklif etadi. Texnologiya mutaxassislaridan iborat jamoa hamkorlikka asoslangan muhandislik madaniyatiga amal qiladi va Filippinlarning global texnologiya sanoatidagi rolini mustahkamlash missiyasiga yo‘naltirilgan.

Service Desk Analyst (L1/L2)

Provide L1/L2 user support, manage endpoints and employee onboarding, and help maintain cloud infrastructure. The role also offers opportunities to contribute to QA automation initiatives.

Tavsif

  • Support users with general IT needs.
  • Set up accounts and equipment for new employees.
  • Run first-day orientations for new employees.
  • Manage user offboarding when employees leave.
  • Create and update internal and end-user documentation for current and future needs.
  • Resolve Level 1 and Level 2 support requests.
  • Help improve and implement cloud infrastructure services through IT projects.
  • Support a range of IT functions, management duties, and projects.

Talablar

  • Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
  • Experience with endpoint security and management.
  • Experience administering Microsoft systems and Active Directory.
  • System administration skills, including routine maintenance and user onboarding and offboarding.
  • Low-code or no-code tools, workflow logic, or automation experience is a plus.
  • Some experience with data migration projects.
  • Experience providing support for Mac devices.
  • Experience in L1/L2 support.
  • Interest in developing QA automation skills with tools such as Playwright, Cypress, Postman, and Supertest.
  • Willingness to learn and contribute to test automation, regression testing, CI/CD pipelines, and release validation to support software quality.
  • Strong communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work within a self-organizing Scrum team in a scaled Agile environment.
  • Self-directed approach and willingness to collaborate with colleagues and clients.

O‘xshash ish o‘rinlari

East West Manufacturing

OEM Motor Business Development Manager at East West Manufacturing

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Grow OEM motor sales and strategic customer accounts across East West Manufacturing’s product portfolio. Coordinate technical projects, quotes, suppliers, and customer relationships.

Ochish