Smile — to‘qqiz mamlakatda faoliyat yuritadigan, 2 000 dan ortiq raqamli mutaxassisga ega Yevropadagi ochiq manbali raqamli xizmatlar kompaniyasi. Uning jamoalari har bir mijozning operatsion maqsadlariga mos texnologik yechimlarni ishlab chiqish uchun bozor haqidagi bilimlarni biznes va moliyaviy tajriba bilan birlashtiradi. Smile raqamli va elektron tijorat platformalari, biznes ilovalari, ma’lumotlarni boshqarish, buyumlar interneti hamda infratuzilmani boshqarish yo‘nalishlarida ishlaydi va amaliy biznes ehtiyojlari hamda ochiq manbali texnologiyalar bo‘yicha tajribaga asoslangan tavsiyalarni taklif etadi.
Senior UX Researcher at Smile — Bordeaux Hybrid
Join Smile as a senior UX researcher supporting product transformation and continuous discovery. Based in Bordeaux in a hybrid setup, you will structure user research and guide Product and Tech teams.
Tavsif
- Support the client’s product transformation
- Accelerate the Discovery process
- Represent user perspectives across Product and Tech teams
- Structure research and reduce risks in strategic decisions
- Gather requirements and conduct user interviews
- Map user journeys and identify pain points
- Design and run hypothesis tests
- Triangulate qualitative, quantitative, and behavioral data
- Document insights in Dovetail and the research repository with Research Ops
- Help Product Managers strengthen their continuous discovery practices
- Contribute to innovative projects for major companies across diverse industries
Talablar
- Bring at least five years of UX research experience
- Experience in complex settings such as B2B, e-commerce, platforms, or technical products is preferred
- Use qualitative and quantitative research methods proficiently
- Apply strong methodological rigor
- Communicate and teach effectively, including introducing teams to Continuous Discovery
- Demonstrate critical thinking, autonomy, and a strong focus on impact
- Bring expertise in user research, interviews, journey mapping, and qualitative, quantitative, and behavioral data analysis
- Work proficiently with Dovetail and research repositories
- Help Product Managers develop their continuous discovery practices
Imtiyozlar
- Company health insurance
- 50% reimbursement of public transportation costs with an annual Navigo pass
- At least nine additional rest days (JRC) each year
- Holiday bonus
- €10 meal vouchers, half covered by the company
- Varied and stimulating assignments across multiple industries
- Career development and collaboration opportunities within the SMILE Group