Smile एक यूरोपीय ओपन-सोर्स डिजिटल सेवा कंपनी है, जिसमें नौ देशों में काम करने वाले 2,000 से अधिक डिजिटल विशेषज्ञ हैं। इसकी टीमें प्रत्येक ग्राहक के परिचालन लक्ष्यों के अनुरूप तकनीकी समाधान तैयार करने के लिए बाज़ार की जानकारी को व्यावसायिक और वित्तीय समझ के साथ जोड़ती हैं। Smile डिजिटल और ई-कॉमर्स प्लेटफ़ॉर्म, व्यावसायिक अनुप्रयोगों, डेटा प्रबंधन, इंटरनेट ऑफ़ थिंग्स और इंफ्रास्ट्रक्चर प्रबंधन के क्षेत्र में काम करती है। कंपनी व्यावहारिक व्यावसायिक आवश्यकताओं और ओपन-सोर्स विशेषज्ञता के आधार पर सुझाव देती है।
Senior UX Researcher at Smile — Bordeaux Hybrid
Join Smile as a senior UX researcher supporting product transformation and continuous discovery. Based in Bordeaux in a hybrid setup, you will structure user research and guide Product and Tech teams.
विवरण
- Support the client’s product transformation
- Accelerate the Discovery process
- Represent user perspectives across Product and Tech teams
- Structure research and reduce risks in strategic decisions
- Gather requirements and conduct user interviews
- Map user journeys and identify pain points
- Design and run hypothesis tests
- Triangulate qualitative, quantitative, and behavioral data
- Document insights in Dovetail and the research repository with Research Ops
- Help Product Managers strengthen their continuous discovery practices
- Contribute to innovative projects for major companies across diverse industries
आवश्यकताएँ
- Bring at least five years of UX research experience
- Experience in complex settings such as B2B, e-commerce, platforms, or technical products is preferred
- Use qualitative and quantitative research methods proficiently
- Apply strong methodological rigor
- Communicate and teach effectively, including introducing teams to Continuous Discovery
- Demonstrate critical thinking, autonomy, and a strong focus on impact
- Bring expertise in user research, interviews, journey mapping, and qualitative, quantitative, and behavioral data analysis
- Work proficiently with Dovetail and research repositories
- Help Product Managers develop their continuous discovery practices
लाभ
- Company health insurance
- 50% reimbursement of public transportation costs with an annual Navigo pass
- At least nine additional rest days (JRC) each year
- Holiday bonus
- €10 meal vouchers, half covered by the company
- Varied and stimulating assignments across multiple industries
- Career development and collaboration opportunities within the SMILE Group