LogoFresh Jobs Ahead
SAIC
SAIC
KorxonaMarketingSaaS
SAIC uchun taqdim etilgan profil mazmuni SAICni emas, balki Bitlyni tasvirlayotganga o‘xshaydi. Unda havolalarni boshqarish va QR kodlari uchun bulutli SaaS platformasi, URL manzillarini qisqartirish, dinamik QR kodlari, brendlangan havolalar, havolalar tahlili, UTM kampaniyalarini kuzatish, mobil qurilmalarga mos ochilish sahifalari, raqamli tashrif qog‘ozlari, dasturchilar uchun APIlar va sun’iy intellekt bilan takomillashtirilgan funksiyalar haqida so‘z yuritiladi. Mahsulot matni chakana savdo, iste’mol tovarlari, mehmondo‘stlik, media, sog‘liqni saqlash, moliya va ta’lim kabi turli sohalardagi marketologlar, dasturchilar va korporativ jamoalarga mo‘ljallangan bo‘lib, integratsiyalar, tahlil va korporativ imkoniyatlarga urg‘u beradi. Ushbu ma’lumotni SAIC yoki uning ishga yollash faoliyatini ifodalash uchun ishlatishdan oldin tekshirish lozim.
LinkedIn
Kompaniyadagi ish o‘rinlari

Remote Service Desk Agent at SAIC

SAIC is hiring a remote Service Desk Agent to provide Tier 1 technical support for U.S. Department of Transportation employees and contractors. The role handles Windows and Microsoft Office issues through phone, email, self-service, and service requests.

USAmerika Qo‘shma ShtatlariWAVashingtonMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaAgentUmumiy

Tavsif

  • Create and document interactions and incidents.
  • Deliver basic technical and process support by phone and email.
  • Provide courteous assistance to Department of Transportation employees and contractors.
  • Build and sustain effective working relationships with internal departments, organizations, employees, and staff.
  • Help process service requests within the request fulfillment workflow.
  • Support the IT service desk through calls, email, self-service submissions, and walk-in requests.
  • Answer detailed questions about Windows and Microsoft Office applications, escalating and routing complex issues and requests.
  • Retain ownership of each call throughout the user request lifecycle, including follow-up with users and escalation teams.
  • Investigate customer concerns and identify suitable resolutions.
  • Maintain case records covering daily issues, corrective actions, and installation activities.
  • Complete additional assigned duties.

Talablar

  • High school education and 1–2 years of relevant IT help desk or technical service experience supporting a service desk, along with a relevant certification.
  • Strong communication and problem-solving skills, with a dependable, outgoing, and positive approach.
  • Willingness to work effectively as part of a team in a fast-paced support environment.
  • Ability to obtain the HDI Customer Service Representative certification within six months of employment.
  • Must be a U.S. citizen or green card holder who has lived in the United States for at least three years and can obtain a public trust.
  • Availability to provide support on Monday through Friday during shifts scheduled between 7 a.m. and 7 p.m. EST.

Imtiyozlar

  • Remote work arrangement.
  • Monday–Friday shifts scheduled between 7 a.m. and 7 p.m. EST.

O‘xshash ish o‘rinlari

ANGEHEUERT ⚓ | Recruiting as a Service & Employer Branding

Area Sales Manager, Sustainable Smart Locker Network

ANGEHEUERT ⚓ | Recruiting as a Service & Employer Branding
11 – 50 Xodimlar
KonsaltingLogistikaMarketing
DEGermaniyaGibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: nemischaSotuv

Expand a sustainable smart locker network by developing B2B partnerships across grocery retail, fuel stations, and housing. The role combines regional field sales with customer management from first contact to contract.

Ochish