Salesforce
Salesforce
Salesforce kompaniya ma’lumotlari va jamoalarini integratsiyalashgan, sun’iy intellekt asosidagi tizim orqali birlashtiradigan mijozlar bilan munosabatlarni boshqarish platformasiga yo‘naltirilgan bulutli dasturiy ta’minot ishlab chiqadi. Uning mahsulotlari savdo, mijozlarga xizmat ko‘rsatish va marketing jarayonlarini qo‘llab-quvvatlaydi, yechimlari esa kichik va o‘rta bizneslardan tortib yirik tashkilotlargacha bo‘lgan kompaniyalar uchun mo‘ljallangan. Salesforce shuningdek, sohaga yo‘naltirilgan vositalar, Trailhead o‘quv resurslari va CRM platformasi imkoniyatlarini kengaytiradigan AppExchange ilovalarini taqdim etadi.

Qualified Success Architect, Internal Enablement at Salesforce

Lead onboarding, certification, and live training for Salesforce’s Customer Success team. Maintain product knowledge resources for Qualified’s AI marketing platform.

Tavsif

  • Lead onboarding for newly hired Qualified Success Architects.
  • Act as the main contact for new hires and check in with them regularly.
  • Arrange system access and coordinate with IT to keep onboarding on track.
  • Guide new hires through QSA certification.
  • Monitor certification progress and help participants regain momentum when needed.
  • Plan and host biweekly CS 5-Star Enablement training sessions.
  • Work with Product and subject matter experts to prepare relevant training content.
  • Maintain the internal Guru knowledge base and manage its knowledge agents.
  • Contribute to broader enablement projects with the Manager of CS Enablement.
  • Develop in-depth knowledge of the Qualified platform.
  • Provide guidance and support to the wider CS/QSA team.

Talablar

  • 5–10 years of experience with mid-market or enterprise software.
  • Previous experience in customer success, account management, or a similar customer-facing SaaS role.
  • Experience with the Qualified platform is a strong advantage.
  • Experience coaching or teaching colleagues.
  • Strong organizational skills and the ability to manage several onboarding schedules and projects at once.
  • Excellent written and verbal communication skills.
  • Experience with, or aptitude for, knowledge management tools such as Guru or Notion.
  • Comfort working across teams with Product and subject matter experts.
  • Strong curiosity about the product and how it works.
  • Willingness to work in a fast-paced startup environment with varied responsibilities.
  • A commitment to helping new team members succeed over the long term.

Imtiyozlar

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Incentive compensation may be available for certain roles
  • Equity may be available for certain roles
  • Reasonable accommodation during the application or recruiting process

O‘xshash ish o‘rinlari

Natus Medical Incorporated

Senior Accountant, Global Financial Reporting

Natus Medical Incorporated

Support Natus Medical’s global financial reporting, close, revenue recognition, and audit work across multiple legal entities. Apply U.S. GAAP and international statutory accounting standards in a remote role based in the United States.

Ochish