Bauer Hockey

201 – 500 Xodimlar

H1B vizasi homiysi Chakana savdo Ishlab chiqarish Marketing

Bauer Hockey turli mahorat darajasidagi xokkeychilar uchun muz ustidagi xokkey jihozlari va kiyim-kechaklarini loyihalaydi, ishlab chiqaradi va sotadi. Kompaniyaning mahsulot qatoriga konkilar, xokkey tayoqlari, kaskalar, himoya vositalari, aksessuarlar va moslashtiriladigan jihozlar, shuningdek xokkeyga yo‘naltirilgan taklifini kengaytiradigan kiyim-kechak bo‘yicha hamkorliklar kiradi. Kompaniya, shuningdek, a’zolarga mo‘ljallangan takliflar va yutuqli o‘yinlarni taqdim etuvchi MVP sodiqlik dasturi orqali mijozlar bilan aloqada bo‘ladi.

Kompaniyadagi ish o‘rinlari

E-Commerce and Warranty Representative

Support Bauer Hockey consumers and retail partners with bilingual e-commerce assistance, product inquiries, order replacements, deliveries, and warranty claims.

4 kun oldin

Kanada

20 $ – 23 $ / soat

Masofaviy To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Talab Qilinadigan Til: fransuzcha Elektron tijorat

ERP

Tavsif

Respond to English- and French-speaking consumers by phone, chat, and email about products and services
Support customers with online purchasing and e-commerce transactions
Create and process replacement orders
Resolve shortages and substitutions while providing timely follow-up
Investigate missing or lost shipments and coordinate with logistics teams and carriers to resolve delivery issues
Review and process warranty claims according to policy, arranging equivalent substitutions when required
Manage escalated cases and involve the manager when appropriate
Determine required parts replacements and coordinate their shipment
Build product and system expertise through internal training and educational sessions
Collaborate with teammates and coordinate with internal departments as needed

Talablar

High school diploma required; a post-secondary college certificate or diploma is preferred
Clear, professional verbal and written communication skills
Adaptability and multitasking ability in a fast-changing work environment
Strong personal accountability and commitment to daily performance
Ability to manage multiple mailboxes and applications
Self-directed approach with the ability to work independently
Collaborative, team-oriented mindset
Proficiency with Microsoft Outlook, Word, and Excel
Knowledge of hockey products is an asset
Experience with Shopify or another e-commerce platform
Experience with Gladly or a comparable CRM system
Familiarity with SAP or similar ERP software
Resume submitted in both French and English

Imtiyozlar

Equal opportunity employer
Access to internal training and educational sessions

O‘xshash ish o‘rinlari

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Goʻzallik Marketpleys SaaS

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Konsalting Logistika Marketing

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