Sagetap

11 – 50 Xodimlar

Kiberxavfsizlik Marketpleys Sun’iy intellekt

Sagetap — CISO, CIO va CTOlar kabi yirik korxonalarning yuqori lavozimli texnologiya rahbarlariga xizmat ko‘rsatuvchi xususiy hamkasblar tarmog‘i va yetkazib beruvchilarni izlash bozori. Uning platformasi tekshirilgan texnologiya yetkazib beruvchilarini xaridor boshqaradigan anonim muloqot orqali xaridorlar bilan bog‘laydi hamda faol baholash jarayonlaridan tizimlashtirilgan signallarni to‘playdi. Sun’iy intellekt infratuzilmasi va kiberxavfsizlikka e’tibor qaratadigan Sagetap korporativ jamoalarga dolzarb yechimlarni topish, rivojlanayotgan bozor tendensiyalarini tushunish va istalmagan murojaatlar yoki tahlilchi tarafkashligisiz yanada asosli xarid qarorlarini qabul qilishda yordam beradi.

Kompaniyadagi ish o‘rinlari

Customer Success Manager (Hybrid)

Manage enterprise customer relationships for Sagetap’s AI-powered software discovery platform, covering onboarding, adoption, renewals, expansion, and feedback.

3 kun oldin

Amerika Qo‘shma Shtatlari

Kaliforniya

Nyu-York

75 000 $ – 100 000 $ / yil

Gibrid To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Mijozlar muvaffaqiyati Mijozlar muvaffaqiyati menejeri

Tavsif

Manage customer relationships across onboarding, engagement, adoption, renewals, and expansion
Provide parental-leave coverage for approximately 70 existing customers
Learn each customer’s business goals, technology priorities, and software evaluation practices
Lead onboarding and help customers realize value from the Sagetap platform
Establish trusted partnerships with senior technology leaders and key stakeholders
Track engagement, increase adoption, and demonstrate customer value
Lead customer check-ins, QBRs, and strategic discussions
Help customers evaluate relevant technology solutions and connect with vendors
Bring customer feedback to internal teams and turn insights into recommendations
Partner with Sales to uncover account growth and expansion opportunities
Monitor customer health, engagement, and success metrics while addressing risks early
Create scalable customer experience processes, resources, and best practices
Collaborate across teams to resolve customer issues
Contribute to Customer Success processes, playbooks, metrics, and tooling

Talablar

At least three years of experience in Customer Success, Account Management, Consulting, Sales, or another customer-facing function
Experience in B2B SaaS or enterprise technology is preferred
Background managing enterprise customer relationships and senior stakeholders
Excellent written and verbal communication for technical and business audiences
Strong ability to build and maintain relationships
Highly organized, with the ability to manage multiple customers and competing priorities
Proactive approach with a strong sense of ownership
Strong analytical thinking and problem-solving ability
Comfort working in a fast-moving startup environment
Commercial awareness with the ability to identify customer growth and expansion opportunities
Genuine interest in enterprise technology and software

Imtiyozlar

Performance-based variable compensation of up to an additional $25,000
Meaningful equity options in an early-stage company
Competitive healthcare coverage
401(k) plan
Direct access to executive leadership and visibility across functions
Opportunity to help shape a platform influencing how organizations buy software
Collaborative opportunity with a committed, energetic early-stage team

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