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Centrient Pharmaceuticals
Centrient Pharmaceuticals
1 001 – 5 000 Xodimlar
Farmatsevtika mahsulotlariIshlab chiqarishSog‘liqni saqlash
Centrient Pharmaceuticals is a global business-to-business pharmaceutical manufacturer supplying antibiotic and antifungal products, next-generation statins, and the ingredients used to make them. Its portfolio includes intermediates and active pharmaceutical ingredients, as well as finished medicines such as tablets and capsules. With more than 1,800 employees working across worldwide operations, Centrient serves pharmaceutical customers while focusing on quality, reliability, and sustainable production. The company also contributes to efforts to address antimicrobial resistance.
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Kompaniyadagi ish o‘rinlari

Customer Service Agent – Centrient Pharmaceuticals

Manage pharmaceutical orders from intake through delivery at Centrient Pharmaceuticals. Coordinate with customers and internal teams to support timely fulfillment and resolve order issues.

ESIspaniyaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
ERP

Tavsif

  • Manage assigned customer accounts through every order stage, from pro forma invoice and confirmation to booking, cleaning, dispatch, and documentation.
  • Provide responsive customer support by phone, email, in-person meetings, and check-ins.
  • Meet customer segmentation KPIs.
  • Coordinate with Sales, Supply Chain, Finance, Planning, Warehouse, International Logistics, export, and import teams to support on-time delivery.
  • Track orders and progress open and in-transit deliveries, updating schedules and managing escalations.
  • Work with sales and franchise managers on demand allocation, deviations, and resolutions.
  • Assign batches to meet customer requirements and share relevant CMS documentation.
  • Plan domestic, export, and intercompany shipments, considering rolling months and lead times.
  • Manage order-related documents.
  • Communicate proactively with customers, Sales, and relevant internal teams.
  • Resolve price and quantity complaints.
  • Coordinate returns with Logistics.
  • Maintain customer master data records.
  • Serve as the customer matters point of contact, liaising with Sales, Supply Planning, and Logistics.
  • Report to the Regional Customer Service Agent Team Lead.

Talablar

  • High school diploma or equivalent.
  • At least three years of sales and/or call center experience in a B2B environment.
  • Experience coordinating with an internal distribution department to ensure product delivery is an advantage.
  • Experience working with customers or internal departments located internationally is an advantage.
  • Fluent English at approximately B2 level.
  • Fluency in the language or languages needed to work in the region.
  • Strong communication skills, including active listening and clear expression.
  • Ability to solve problems, ease conflicts, and escalate issues tactfully.
  • Ability to multitask, manage time, and prioritize work.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and SAP ERP.
  • Knowledge of a data mining tool such as Celonis is preferred.
  • Knowledge of CRM tools such as SAP C4C is preferred.

Imtiyozlar

  • Local contract in a challenging, broad operational environment.
  • Opportunities to contribute ideas and develop professionally.
  • Opportunities to discuss work with other professionals.
  • Open, direct, informal atmosphere with freedom and responsibility.
  • Reference checks are part of the recruitment process.

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
PHFilippin
45 000 ₱ / oy
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish