Best Service Team
Best Service Team
Best Service Team is a remote-first international B2B service provider working with online gaming companies, from established brands to small and midsize businesses. It combines customer experience services with technical expertise, privacy-conscious identity handling, and ongoing team development to help clients address complex service challenges. Its approach brings human interaction and technology together, with an emphasis on empathetic support.

Turkish-Speaking Customer Support Specialist

Support Turkish-speaking customers through phone, email, and chat, resolving inquiries and recording interactions for Best Service Team’s online gaming service.

Opis

  • Serve as the first contact for Turkish-speaking customers by phone, email, and chat.
  • Resolve customer inquiries promptly with accurate information and practical solutions.
  • Listen to customer concerns with empathy and understanding.
  • Record customer interactions and feedback in the CRM system.
  • Work with teammates and other departments to address complex customer issues.
  • Attend training to build product knowledge and customer service skills.
  • Handle complaints and challenging situations with a professional, positive manner.

Zahteve

  • Speak and write fluently in Turkish and English.
  • Previous customer support experience or experience in a related field is preferred.
  • Communicate information clearly and effectively.
  • Use computer applications and customer service software proficiently.
  • Manage multiple tasks in a fast-paced environment.
  • Apply strong problem-solving skills and a customer-first approach.
  • Be available for flexible hours, including weekends and holidays when needed.

Ugodnosti

  • Help shape and develop a new brand in the market.
  • Take a paid day off during your birthday month, receive €100 for the occasion, and get birthday wishes from your team.
  • Receive full pay for up to 14 sick-leave days each year.
  • Take free online English courses.
  • Attend complimentary Russian- and English-language book club sessions.
  • Take part in virtual team-building activities.

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