Computershare UK
Computershare UK
1001 – 5000 Zaposleni
LogistikaSvetovanjeTrženje
Computershare UK zagotavlja korporativne storitve, ki podpirajo organizacije, delničarje in zaposlene pri ključnih procesih, povezanih z lastništvom in upravljanjem. Njegovo delo vključuje registracijo delnic, upravljanje transakcij delničarjev, svetovanje na področju korporativnega upravljanja, storitve korporativnih skladov, programe lastništva delnic za zaposlene in večkanalno komuniciranje. Podjetje ponuja tudi digitalni platformi, kot sta Investor Center za delničarje in Employee Online za upravljanje programov lastništva delnic za zaposlene, s čimer ustvarja priložnosti za ekipe, ki delujejo na področjih finančnih storitev, svetovanja, tehnologije, operacij in komuniciranja.

Onsite Site Support Technician – Computershare, Toronto

Provide onsite support for hardware, software, and connectivity issues at Computershare, a global financial administration company. Maintain IT assets and workspaces, assist with projects, and support internal users.

Opis

  • Resolve hardware, software, and connectivity issues within agreed service levels.
  • Keep internal customers and technology teams informed about incidents and requests.
  • Help develop the Global Tech Support Team by sharing guidance and effective practices.
  • Provide onsite IT support and manage equipment, assets, and workspaces.
  • Assist with IT projects and coordinate with 2nd and 3rd Line Support teams.
  • Investigate and fix technical problems.
  • Uphold asset management, security, and workspace standards.
  • Increase support efficiency and encourage self-service.

Zahteve

  • Understand IT support processes and technical procedures.
  • Have experience supporting users in fast-paced settings and working across teams.
  • Troubleshoot and resolve technical issues using established practices and continuous improvement.
  • Bring strong analytical, problem-solving, communication, and stakeholder management skills.
  • Know Windows Active Directory, Azure Active Directory, Microsoft 365, Windows 11, and endpoint support technologies.
  • Understand IT security principles and mitigation practices.
  • Maintain high service standards and meet agreed service-level targets.
  • Have working knowledge of LAN/WAN networking and network troubleshooting.
  • Bring 5+ years of relevant IT support experience (preferred).

Ugodnosti

  • Flexible work arrangements to support work-life balance.
  • Health and wellbeing rewards for you and your family.
  • Paid time off.
  • Observed holidays.
  • Vacation pay.
  • Salary-sacrifice option to buy company shares, with a company contribution.
  • Recognition awards.
  • Team gatherings.
  • Support for investing in your future.
  • Ongoing learning opportunities.
  • An inclusive workplace with wellbeing support.

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