Computershare UK
Computershare UK
Computershare UK संगठनों, शेयरधारकों और कर्मचारियों को स्वामित्व तथा कॉर्पोरेट शासन से जुड़ी प्रमुख प्रक्रियाओं में सहायता देने वाली कॉर्पोरेट सेवाएँ प्रदान करता है। इसके कार्यों में शेयर पंजीकरण, शेयरधारक लेन-देन प्रबंधन, कॉर्पोरेट शासन परामर्श, कॉर्पोरेट ट्रस्ट सेवाएँ, कर्मचारी शेयर योजनाएँ और विभिन्न माध्यमों से संचार शामिल हैं। कंपनी शेयरधारकों के लिए Investor Center और कर्मचारी स्टॉक योजनाओं के प्रबंधन के लिए Employee Online जैसे डिजिटल प्लेटफ़ॉर्म भी उपलब्ध कराती है। इससे वित्तीय सेवाओं, परामर्श, प्रौद्योगिकी, संचालन और संचार के क्षेत्रों में काम करने वाली टीमों के लिए अवसर बनते हैं।

Onsite Site Support Technician – Computershare, Toronto

Provide onsite support for hardware, software, and connectivity issues at Computershare, a global financial administration company. Maintain IT assets and workspaces, assist with projects, and support internal users.

विवरण

  • Resolve hardware, software, and connectivity issues within agreed service levels.
  • Keep internal customers and technology teams informed about incidents and requests.
  • Help develop the Global Tech Support Team by sharing guidance and effective practices.
  • Provide onsite IT support and manage equipment, assets, and workspaces.
  • Assist with IT projects and coordinate with 2nd and 3rd Line Support teams.
  • Investigate and fix technical problems.
  • Uphold asset management, security, and workspace standards.
  • Increase support efficiency and encourage self-service.

आवश्यकताएँ

  • Understand IT support processes and technical procedures.
  • Have experience supporting users in fast-paced settings and working across teams.
  • Troubleshoot and resolve technical issues using established practices and continuous improvement.
  • Bring strong analytical, problem-solving, communication, and stakeholder management skills.
  • Know Windows Active Directory, Azure Active Directory, Microsoft 365, Windows 11, and endpoint support technologies.
  • Understand IT security principles and mitigation practices.
  • Maintain high service standards and meet agreed service-level targets.
  • Have working knowledge of LAN/WAN networking and network troubleshooting.
  • Bring 5+ years of relevant IT support experience (preferred).

लाभ

  • Flexible work arrangements to support work-life balance.
  • Health and wellbeing rewards for you and your family.
  • Paid time off.
  • Observed holidays.
  • Vacation pay.
  • Salary-sacrifice option to buy company shares, with a company contribution.
  • Recognition awards.
  • Team gatherings.
  • Support for investing in your future.
  • Ongoing learning opportunities.
  • An inclusive workplace with wellbeing support.

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