Tour Partner Group je podjetje B2B za upravljanje destinacij, ki nudi storitve turistični industriji v Združenem kraljestvu, na Irskem, v nordijskih državah in baltskih državah. Njegove ekipe pripravljajo in izvajajo skupinska potovanja, individualne načrte potovanj za samostojne popotnike ter MICE-programe za mednarodne turistične partnerje. Z več kot 500 strokovnjaki in pisarnami v Londonu, Edinburghu, Dublinu, Palmi de Mallorci in Københavnu podjetje združuje poznavanje destinacij s poudarkom na skrbno zasnovanih doživetjih, odgovornem turizmu, ESG in vključujoči delovni kulturi.
Multilingual Operations Coordinator – Tour Partner Group, Copenhagen
Coordinate tour logistics, bookings, and client support for Tour Partner Group, a B2B destination management company. Support Tour Leaders and international travel experiences from Copenhagen.
Opis
- Help senior colleagues deliver smooth tour itineraries and packages
- Arrange logistics and book accommodation, transport, and activities
- Stay in touch with Tour Leaders during trips to update plans and resolve issues
- Review, prepare, and send final travel documents to clients
- Respond to client questions with helpful information and support
- Verify data across systems so quotes stay accurate and current
- Enter operational data throughout the tour cycle
- Make administrative changes at the Tour Leader’s direction
- Track payment terms and check invoices for accuracy and timely processing
- Escalate late payments or invoices to the DM, supervisor, or Tour Leader
- Assist other departments or provide cover when required
- Manage the emergency phone
- Take part in practical training and learning related to tour operations and travel logistics
Zahteve
- Interest in travel and tourism
- Strong organizational skills and careful attention to detail
- Excellent communication and interpersonal skills
- Relevant education or coursework is an advantage
- Language requirements may vary by market
- Strong written and spoken English
- Good computer skills
- Proficiency with Microsoft Office
- French, Italian, Spanish, or Mandarin may be required depending on the market
Ugodnosti
- Additional annual leave based on service, up to 25 days
- One volunteering day each year
- Annual social events
- Discounts through the TPG Travel Club
- Opportunity to become a Value Champion
- Structured development programme with on-the-job training
- Supportive, collaborative team culture
- Career progression opportunities
- Overtime compensated with time off in lieu
- Hybrid working option