Tour Partner Group एक B2B डेस्टिनेशन मैनेजमेंट कंपनी है, जो यूके, आयरलैंड, नॉर्डिक्स और बाल्टिक्स में ट्रैवल ट्रेड को सेवाएं प्रदान करती है। इसकी टीमें अंतरराष्ट्रीय ट्रैवल पार्टनर्स के लिए समूह यात्राएं, पूरी तरह स्वतंत्र यात्रियों के यात्रा कार्यक्रम और MICE कार्यक्रम तैयार करके संचालित करती हैं। 500 से अधिक विशेषज्ञों तथा लंदन, एडिनबर्ग, डबलिन, पाल्मा डी मयोर्का और कोपेनहेगन स्थित कार्यालयों के साथ, कंपनी डेस्टिनेशन विशेषज्ञता को चुनिंदा अनुभवों, जिम्मेदार यात्रा, ESG और समावेशी कार्यस्थल संस्कृति पर ध्यान देने के साथ जोड़ती है।
Multilingual Operations Coordinator – Tour Partner Group, Copenhagen
Coordinate tour logistics, bookings, and client support for Tour Partner Group, a B2B destination management company. Support Tour Leaders and international travel experiences from Copenhagen.
विवरण
- Help senior colleagues deliver smooth tour itineraries and packages
- Arrange logistics and book accommodation, transport, and activities
- Stay in touch with Tour Leaders during trips to update plans and resolve issues
- Review, prepare, and send final travel documents to clients
- Respond to client questions with helpful information and support
- Verify data across systems so quotes stay accurate and current
- Enter operational data throughout the tour cycle
- Make administrative changes at the Tour Leader’s direction
- Track payment terms and check invoices for accuracy and timely processing
- Escalate late payments or invoices to the DM, supervisor, or Tour Leader
- Assist other departments or provide cover when required
- Manage the emergency phone
- Take part in practical training and learning related to tour operations and travel logistics
आवश्यकताएँ
- Interest in travel and tourism
- Strong organizational skills and careful attention to detail
- Excellent communication and interpersonal skills
- Relevant education or coursework is an advantage
- Language requirements may vary by market
- Strong written and spoken English
- Good computer skills
- Proficiency with Microsoft Office
- French, Italian, Spanish, or Mandarin may be required depending on the market
लाभ
- Additional annual leave based on service, up to 25 days
- One volunteering day each year
- Annual social events
- Discounts through the TPG Travel Club
- Opportunity to become a Value Champion
- Structured development programme with on-the-job training
- Supportive, collaborative team culture
- Career progression opportunities
- Overtime compensated with time off in lieu
- Hybrid working option