Castorama je trgovec na drobno z izdelki za izboljšanje doma, ki ljubiteljem projektov »naredi sam« in strokovnjakom služi prek svojih prodajaln in poslovanja e-trgovine. Kot del skupine Kingfisher ponuja orodja, materiale in praktične rešitve za izboljšanje doma ter navdih in izobraževalne vire, ki strankam pomagajo pri načrtovanju in izvedbi projektov. Njena obsežna maloprodajna organizacija deluje po vsej Evropi in podpira ekipe, ki delajo na področjih podpore strankam, maloprodaje, digitalnega trgovanja in strokovnega znanja o izboljšanju doma.
Customer Service and Checkout Supervisor — Castorama, Coignières
Lead customer service and checkout operations at Castorama, a French home improvement retailer. The role includes supervising the team, transactions, refunds and cash handling.
Opis
- Lead the customer service and checkout team each day
- Maintain high standards of customer service and support
- Check that transactions and refunds are accurate
- Coordinate team activities for efficient checkout operations
- Help recruit new team members
- Train and motivate the team
- Manage safes, cash floats and banking transactions accurately
- Follow audit and security procedures
Zahteve
- A strong customer service mindset
- Willingness to take on challenges
- Careful, thorough work and a diplomatic manner
- Two to four years of post-secondary education
- Substantial experience leading a team
- Experience managing a team of at least 10 people
Ugodnosti
- Supplemental health insurance
- Disability and life insurance
- Social and Economic Committee benefits
- Staff relaxation areas
- Meal vouchers after three months of employment
- Discount card for in-store products
- A close-knit, motivated team