Castorama ir mājokļa labiekārtošanas preču mazumtirgotājs, kas apkalpo gan “dari pats” entuziastus, gan profesionāļus savos veikalos un e-komercijas kanālos. Kā Kingfisher Group uzņēmums Castorama piedāvā instrumentus, materiālus un praktiskus mājokļa labiekārtošanas risinājumus, kā arī iedvesmojošus un izglītojošus resursus, kas palīdz klientiem plānot un īstenot projektus. Tā plašā mazumtirdzniecības organizācija darbojas visā Eiropā un nodrošina darbu komandām, kas strādā klientu apkalpošanas, mazumtirdzniecības, digitālās komercijas un mājokļa labiekārtošanas ekspertīzes jomās.
Customer Service and Checkout Supervisor — Castorama, Coignières
Lead customer service and checkout operations at Castorama, a French home improvement retailer. The role includes supervising the team, transactions, refunds and cash handling.
Apraksts
- Lead the customer service and checkout team each day
- Maintain high standards of customer service and support
- Check that transactions and refunds are accurate
- Coordinate team activities for efficient checkout operations
- Help recruit new team members
- Train and motivate the team
- Manage safes, cash floats and banking transactions accurately
- Follow audit and security procedures
Prasības
- A strong customer service mindset
- Willingness to take on challenges
- Careful, thorough work and a diplomatic manner
- Two to four years of post-secondary education
- Substantial experience leading a team
- Experience managing a team of at least 10 people
Priekšrocības
- Supplemental health insurance
- Disability and life insurance
- Social and Economic Committee benefits
- Staff relaxation areas
- Meal vouchers after three months of employment
- Discount card for in-store products
- A close-knit, motivated team