Uline je logistično in maloprodajno podjetje, ki distribuira potrebščine za odpremo in pakiranje ter industrijske, higienske, maloprodajne in skladiščne potrebščine. Leta 1980 sta ga ustanovila Liz in Dick Uihlein. Podjetje je začelo z oskrbovanjem lokalnih potreb po pripomočkih za odpremo, nato pa se je razširilo na več kot 9.000 zaposlenih v distribucijskih centrih po Združenih državah Amerike in na mednarodnih lokacijah. Njegov katalog vključuje več kot 40.000 izdelkov na zalogi ter podjetjem zagotavlja potrebščine in opremo za odpremo, skladiščenje, ravnanje z materiali in upravljanje objektov.
Bilingual Customer Service Representative – Kenosha, WI
Support Uline customers in English and Spanish by processing orders, answering account and product questions, and recommending solutions. This full-time, on-site role is based in Kenosha, Wisconsin.
Opis
- Process customer orders
- Suggest suitable products to customers
- Manage account inquiries using customer service technology
- Answer questions about products, pricing, and shipping
- Build customer relationships through phone, email, and chat
- Identify customer needs and recommend Uline solutions
- Guide customers through Uline’s website and online ordering
- Take part in practical training and continued support
Zahteve
- High school diploma or equivalent qualification
- A bachelor’s degree is preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is an advantage
- Fluent spoken and written English and Spanish
- Able to work on-site
- Available to work varied full-time on-site shifts in a 24/7 operation
- Complete a pre-employment hair follicle drug screening
- Work in a drug-free workplace
Ugodnosti
- Comprehensive health insurance
- 401(k) plan with a 6% employer match starting on the first day
- Several bonus programs
- Paid holidays
- Generous paid time off
- Tuition assistance for continuing professional education
- On-site café with affordable daily meals from local restaurants
- On-site fitness center
- Maintained walking paths on the grounds
- Modern, clean facilities maintained to a high standard