Uline este o companie de logistică și retail care distribuie produse pentru expediere, ambalare, industrie, curățenie, comerț cu amănuntul și depozitare. Fondată în 1980 de Liz și Dick Uihlein, compania a început prin a răspunde unei nevoi locale de produse pentru expediere și a crescut ajungând la peste 9.000 de angajați, care își desfășoară activitatea prin centre de distribuție din Statele Unite și locații internaționale. Catalogul său include peste 40.000 de produse disponibile în stoc, oferind companiilor produse și echipamente pentru expediere, depozitare, manipularea materialelor și operarea spațiilor.
Bilingual Customer Service Representative – Kenosha, WI
Support Uline customers in English and Spanish by processing orders, answering account and product questions, and recommending solutions. This full-time, on-site role is based in Kenosha, Wisconsin.
Descriere
- Process customer orders
- Suggest suitable products to customers
- Manage account inquiries using customer service technology
- Answer questions about products, pricing, and shipping
- Build customer relationships through phone, email, and chat
- Identify customer needs and recommend Uline solutions
- Guide customers through Uline’s website and online ordering
- Take part in practical training and continued support
Cerințe
- High school diploma or equivalent qualification
- A bachelor’s degree is preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is an advantage
- Fluent spoken and written English and Spanish
- Able to work on-site
- Available to work varied full-time on-site shifts in a 24/7 operation
- Complete a pre-employment hair follicle drug screening
- Work in a drug-free workplace
Beneficii
- Comprehensive health insurance
- 401(k) plan with a 6% employer match starting on the first day
- Several bonus programs
- Paid holidays
- Generous paid time off
- Tuition assistance for continuing professional education
- On-site café with affordable daily meals from local restaurants
- On-site fitness center
- Maintained walking paths on the grounds
- Modern, clean facilities maintained to a high standard