Uline yra logistikos ir mažmeninės prekybos įmonė, platinanti siuntimo, pakavimo, pramonines, valymo, mažmeninės prekybos ir sandėliavimo prekes. Liz ir Dickas Uihleinai įkūrė įmonę 1980 m. Ji pradėjo veiklą tenkindama vietos siuntimo reikmenų poreikį, o ilgainiui išaugo į daugiau kaip 9 000 darbuotojų turinčią organizaciją, veikiančią per paskirstymo centrus visose Jungtinėse Valstijose ir tarptautinėse lokacijose. Įmonės kataloge yra daugiau kaip 40 000 sandėlyje laikomų produktų, skirtų įmonių siuntimo, sandėliavimo, medžiagų tvarkymo ir patalpų priežiūros reikmėms.
Bilingual Customer Service Representative – Kenosha, WI
Support Uline customers in English and Spanish by processing orders, answering account and product questions, and recommending solutions. This full-time, on-site role is based in Kenosha, Wisconsin.
Aprašymas
- Process customer orders
- Suggest suitable products to customers
- Manage account inquiries using customer service technology
- Answer questions about products, pricing, and shipping
- Build customer relationships through phone, email, and chat
- Identify customer needs and recommend Uline solutions
- Guide customers through Uline’s website and online ordering
- Take part in practical training and continued support
Reikalavimai
- High school diploma or equivalent qualification
- A bachelor’s degree is preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is an advantage
- Fluent spoken and written English and Spanish
- Able to work on-site
- Available to work varied full-time on-site shifts in a 24/7 operation
- Complete a pre-employment hair follicle drug screening
- Work in a drug-free workplace
Privalumai
- Comprehensive health insurance
- 401(k) plan with a 6% employer match starting on the first day
- Several bonus programs
- Paid holidays
- Generous paid time off
- Tuition assistance for continuing professional education
- On-site café with affordable daily meals from local restaurants
- On-site fitness center
- Maintained walking paths on the grounds
- Modern, clean facilities maintained to a high standard