Uline ir loģistikas un mazumtirdzniecības uzņēmums, kas izplata pārvadājumu, iepakošanas, rūpniecības, uzkopšanas, mazumtirdzniecības un noliktavu preces. Lizs un Diks Uihleini uzņēmumu nodibināja 1980. gadā. Uzņēmums sāka darbību, reaģējot uz vietējo pieprasījumu pēc pārvadājumu piederumiem, un ir izaudzis līdz vairāk nekā 9000 darbinieku organizācijai ar izplatīšanas centriem visā Amerikas Savienotajās Valstīs un starptautiskās atrašanās vietās. Uline katalogā ir vairāk nekā 40 000 noliktavā pieejamu produktu, kas palīdz uzņēmumiem nodrošināt nosūtīšanu, uzglabāšanu, materiālu apstrādi un telpu uzturēšanu.
Bilingual Customer Service Representative – Kenosha, WI
Support Uline customers in English and Spanish by processing orders, answering account and product questions, and recommending solutions. This full-time, on-site role is based in Kenosha, Wisconsin.
Apraksts
- Process customer orders
- Suggest suitable products to customers
- Manage account inquiries using customer service technology
- Answer questions about products, pricing, and shipping
- Build customer relationships through phone, email, and chat
- Identify customer needs and recommend Uline solutions
- Guide customers through Uline’s website and online ordering
- Take part in practical training and continued support
Prasības
- High school diploma or equivalent qualification
- A bachelor’s degree is preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is an advantage
- Fluent spoken and written English and Spanish
- Able to work on-site
- Available to work varied full-time on-site shifts in a 24/7 operation
- Complete a pre-employment hair follicle drug screening
- Work in a drug-free workplace
Priekšrocības
- Comprehensive health insurance
- 401(k) plan with a 6% employer match starting on the first day
- Several bonus programs
- Paid holidays
- Generous paid time off
- Tuition assistance for continuing professional education
- On-site café with affordable daily meals from local restaurants
- On-site fitness center
- Maintained walking paths on the grounds
- Modern, clean facilities maintained to a high standard