Associate Bilingual Claims Representative (Hybrid)

Hibridno Polni delovni čas Junior Srednja raven Diploma ni potrebna Zahtevani Jezik: angleščina Zahtevani Jezik: španščina Dvojezičen

25 $ – 31 $ / ura

Opis

Handle phone and digital interactions for new and existing claims
Address customers’ immediate needs
Review coverage and apply it to claims
Assign services as needed
Interpret estimates and adjuster notes
Process claim payments
Manage time, follow schedules, and service claims, including first notices of loss (FNOLs)
Respond to inbound and outbound calls and digital inquiries
Complete FNOL and cross-functional duties across multiple lines of business
Gather information to process claims and support business goals
Assist internal and external customers and business partners
Use claim systems and other applications to complete job tasks
Maintain claim inventory and help adjusting teams manage low-complexity claims as needed

Zahteve

Fluent in English and Spanish
Experience providing customer-focused solutions, support, or service
Ability to review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments
Ability to work independently and solve problems
Experience handling inbound and outbound calls and digital interactions
Pass assessments demonstrating fluent reading, comprehension, writing, and speaking in both Spanish and English
Live within daily commuting distance of one of the listed offices, for example, within 50 miles
Any offer is contingent on applicable background checks
Any offer is contingent on signing a nondisclosure agreement
Sponsorship is not available unless the posting specifies otherwise
Willingness to travel up to 10%

Ugodnosti

Medical, dental, vision, and wellbeing benefits
401(k) contribution
Pension plan
Annual incentive
Nine paid holidays
Paid time off, accruing 23 days annually for full-time employees
Student loan repayment program
Paid family leave
Primarily home-based work
Relocation support for eligible candidates

Sorodna delovna mesta

501 – 1000 Zaposleni

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