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USAA
USAA
Sponsor pentru viza H1BAsigurăriFinanțeServicii bancare
USAA este o companie de servicii financiare axată pe deservirea membrilor actuali și foști ai armatei Statelor Unite și a familiilor acestora. Oferta sa include produse bancare, de asigurări și de investiții, susținute de instrumente digitale sigure și de servicii orientate către membri. Compania reunește echipe care lucrează în domeniul tehnologiei financiare, al gestionării riscurilor, al operațiunilor și al experienței clienților, pentru a-și ajuta membrii să își gestioneze viața financiară.
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USAA Director of Business and Data Analytics, P&C Digital Experience (Hybrid)

Lead data, analytics, and AI solutions supporting P&C digital experience transformation at USAA. Guide teams improving member and insurance-professional experiences across phone, web, and mobile channels.

USStatele Unite ale AmericiiAZArizonaCOColoradoFLFloridaTXTexasVAVirginia
164.780 $ – 314.960 $ / an
HibridNormă întreagăLiderLimbă Obligatorie: englezăComerț electronic

Descriere

  • Direct strategic, tactical, operational, and financial activities across data storage, preparation, exploration, governance, analytics, and information delivery
  • Set the strategy for information and analytics platforms serving stakeholders and cross-functional partners
  • Manage the full lifecycle of information management, analytics, and delivery
  • Assess industry developments and best practices, then incorporate them into processes, technology, and strategic planning
  • Shape data, information, and application architecture decisions through systems thinking and subject-matter leadership
  • Lead reporting, uncover reporting opportunities, deliver complex analytics projects, retire outdated reports, and expand advanced self-service capabilities
  • Deliver strategic insights to senior leaders and other key stakeholders
  • Define analytic direction and implement strategies that shape business outcomes and organizational change
  • Oversee innovation, prioritize initiatives, manage capacity, and support resolution of complex issues
  • Manage the information delivery experience and related risks by connecting business processes, data, applications, findings, and recommendations
  • Find opportunities to apply advanced data delivery and business-solution methods to business challenges
  • Identify, measure, monitor, and control business activity risks in line with risk and compliance policies

Cerințe

  • Bachelor’s degree in statistics, mathematics, operations research, engineering, or another quantitative discipline, or four years of relevant education and/or experience
  • At least eight years of data and analytics experience delivering results in a complex financial services organization
  • At least three years of experience leading, building, managing, or developing high-performing teams
  • Experience working with key resources and stakeholders, influencing decisions, and coordinating work toward strategic objectives
  • Strong business acumen covering outcome measurement, business operations, industry practices, and emerging trends
  • Experience leading projects with Agile methodologies
  • Experience performing moderately large-scale analysis of internal and external data to inform business decisions
  • Ability to explain insights through data and communicate effectively with executive leadership
  • Experience leading teams that define business requirements, project scope, use cases, acceptance criteria, delivery roadmaps, and measurable outcomes for complex data and technology initiatives
  • Strong understanding of P&C digital and contact center operations, including transactional, behavioral, operational, and performance data
  • Successful experience partnering with and influencing technology, architecture, product management, operations, data engineering, analytics, and risk stakeholders
  • Experience developing or prototyping analytical capabilities, data sources, or tools and scaling successful concepts into sustainable solutions
  • Experience using generative AI, coding assistants, analytical agents, or automation tools such as GitHub Copilot
  • US military experience through military service or service as a military spouse or domestic partner
  • Must not require immigration support or visa sponsorship, including H-1B, TN, or STEM OPT Training Plans

Beneficii

  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan
  • Pension plan
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off, including paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
  • Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
  • Remote or hybrid flexibility for active-duty military spouses, subject to applicable policy and business needs

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