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TEKsystems
TEKsystems
ConsultanțăÎntreprindereRecrutare
TEKsystems este o companie globală de consultanță tehnologică și soluții pentru forța de muncă, care deservește organizații de mari dimensiuni. Activitatea sa acoperă serviciile cloud, datele și inteligența artificială, automatizarea, dezvoltarea aplicațiilor, transformarea prin Agile și DevOps, operațiunile tehnologice și experiența digitală. Compania oferă, de asemenea, servicii de atragere a talentelor, recrutare și servicii gestionate, sprijinind echipele de tehnologie și programele de forță de muncă la scară largă din domenii precum serviciile financiare, sănătatea, sectorul public, telecomunicațiile, retailul, producția și energia. Modelul său extins de servicii creează oportunități în consultanță, inginerie, operațiuni tehnologice și roluri axate pe recrutare.
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Small Business Insurance Client Service Agent (Las Vegas, Hybrid)

Support small-business insurance customers with policy questions, applications, and inbound calls. This hybrid Las Vegas contract role is with TEKsystems.

USStatele Unite ale AmericiiNVNevada
21 $ / oră
HibridContractNivel mediuSeniorLimbă Obligatorie: englezăReprezentant Servicii CliențiServicii pentru clienți

Descriere

  • Resolve customer inquiries promptly and professionally, aiming to address issues in one call.
  • Take inbound calls and follow up on online applications.
  • Answer customer questions about policy coverage and billing, and clarify general policy details.
  • Record customer interactions accurately and enter inbound leads promptly.
  • Switch between calls, documentation, follow-ups, and multiple systems.
  • Work with the team to support customer satisfaction, retention, and growth.

Cerințe

  • Experience in customer service or a call center.
  • Property and casualty experience is preferred.
  • An active Property & Casualty license is required; it must cover general or commercial lines, not personal lines.
  • Comfort handling inbound calls and using multiple systems.
  • Strong communication, problem-solving, and organizational skills.
  • Reliability and a team-oriented approach.

Beneficii

  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital coverage
  • 401(k) plan with pre-tax and Roth post-tax contributions
  • Life insurance, including voluntary Life and AD&D coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off and leave, including PTO, vacation, or sick leave
  • Work-from-home equipment provided
  • Potential for a monthly bonus

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