TEKsystems
TEKsystems
TEKsystems — корпоративтік ұйымдарға қызмет көрсететін жаһандық технологиялық консалтинг және жұмыс күші шешімдері компаниясы. Оның қызметі бұлтты технологиялар, деректер мен жасанды интеллект, автоматтандыру, қолданбалар әзірлеу, Agile және DevOps трансформациясы, технологиялық операциялар және цифрлық тәжірибе бағыттарын қамтиды. Компания сондай-ақ таланттарды іздеу, рекрутинг және басқарылатын қызметтер ұсынып, қаржылық қызметтер, денсаулық сақтау, мемлекеттік сектор, телекоммуникациялар, бөлшек сауда, өндіріс және энергетика сияқты салалардағы технологиялық командалар мен ауқымды жұмыс күші бағдарламаларын қолдайды. Оның кең ауқымды қызмет көрсету моделі консалтинг, инженерия, технологиялық операциялар және рекрутингке бағытталған рөлдерде мүмкіндіктер ұсынады.

Small Business Insurance Client Service Agent (Las Vegas, Hybrid)

Support small-business insurance customers with policy questions, applications, and inbound calls. This hybrid Las Vegas contract role is with TEKsystems.

Сипаттама

  • Resolve customer inquiries promptly and professionally, aiming to address issues in one call.
  • Take inbound calls and follow up on online applications.
  • Answer customer questions about policy coverage and billing, and clarify general policy details.
  • Record customer interactions accurately and enter inbound leads promptly.
  • Switch between calls, documentation, follow-ups, and multiple systems.
  • Work with the team to support customer satisfaction, retention, and growth.

Талаптар

  • Experience in customer service or a call center.
  • Property and casualty experience is preferred.
  • An active Property & Casualty license is required; it must cover general or commercial lines, not personal lines.
  • Comfort handling inbound calls and using multiple systems.
  • Strong communication, problem-solving, and organizational skills.
  • Reliability and a team-oriented approach.

Артықшылықтар

  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital coverage
  • 401(k) plan with pre-tax and Roth post-tax contributions
  • Life insurance, including voluntary Life and AD&D coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off and leave, including PTO, vacation, or sick leave
  • Work-from-home equipment provided
  • Potential for a monthly bonus

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