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CDW
CDW
Sponsor pentru viza H1BAsistență medicalăConsultanțăEducație
CDW furnizează produse și servicii tehnologice pentru întreprinderi, organizații guvernamentale, furnizori de servicii medicale și instituții de învățământ. Activitatea sa acoperă infrastructura IT, serviciile gestionate, securitatea cibernetică, cloud computingul, spațiile de lucru digitale și soluțiile pentru întreprinderi în sens larg. Colaborând cu mărci tehnologice de top, CDW ajută organizațiile să proiecteze și să gestioneze medii tehnologice care susțin productivitatea, securitatea și transformarea digitală în diverse industrii.
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Locurile de muncă ale companiei

Senior ServiceNow Solution Architect - Texas Remote

Own ServiceNow architecture, development, integrations, and technical delivery while leading consultants and developers. Join CDW, a Fortune 500 technology solutions provider.

USStatele Unite ale AmericiiTXTexas
109.000 $ – 151.400 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăInginer de soluții
AngularJavaScriptServiceNow

Descriere

  • Own the internal ServiceNow instance as its primary technical owner and point of contact
  • Lead technical engagement for the ServiceNow support team serving CDW, its customers, and ServiceNow support
  • Advise on ServiceNow platform issues and solution options
  • Represent the platform’s technical perspective to the governance team
  • Manage scoping, discovery, system design, technical leadership, development, code review, and testing
  • Lead consultants and developers in delivering services that meet CDW governance, service-level agreements, and industry best practices
  • Act as the primary technical contact for internal support work and the development team’s representative to CDW
  • Monitor technical work quality, escalate stakeholder concerns, and introduce process improvements
  • Design technical solutions aligned with CDW business cases and ServiceNow implementation best practices
  • Convert process-owner requirements into technical solutions and communicate them to stakeholders
  • Write and estimate user stories, oversee developer work, and own development quality and delivery
  • Lead technical integration onboarding for new clients
  • Maintain the quality of solutions, development artifacts, documentation, and knowledge transfer
  • Coach developers and technical consultants on design standards and technical best practices
  • Expand and maintain expertise in ServiceNow products and the broader platform
  • Assess technology partners and vendor solutions through research and evaluation
  • Support ongoing improvements to Delivery Services processes and portfolios

Cerințe

  • Bachelor’s degree plus at least five years of Information Technology Engineering experience, or nine years of Information Technology Engineering experience
  • Ability to influence and consult by presenting options, tradeoffs, and risks while helping resolve business-process and technical issues
  • Experience scripting on ServiceNow with JavaScript, including Business Rules, client scripts, UI actions, UI pages, AngularJS, and Jelly
  • Strong analytical and problem-solving capabilities
  • Experience leading technical teams
  • Ability to prioritize work effectively and complete tasks
  • Fundamental knowledge of SSO, SAML, SSL, LDAP, JDBC, ODBC, REST, SCP, and FTPS
  • Track record of managing competing priorities, adapting to changing business needs, and meeting deadlines
  • Willingness to work evenings and weekends when needed
  • Excellent written and verbal communication, including explaining technical information to nontechnical audiences and engaging senior leaders
  • Strong self-direction and close attention to detail
  • Ability to work independently and collaboratively
  • Knowledge of ITIL
  • Strong process documentation skills
  • Experience with web-service integrations
  • At least two additional current CIS certifications, or the ability to obtain them within one year of hire, is a plus
  • ITIL Foundations certification is a plus

Beneficii

  • Annual bonus target of 5%, subject to the plan’s terms and conditions
  • Benefits package with an overview available through CDW’s benefits site
  • Remote work arrangement
  • Salary ranges may vary based on geographic differentials

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