H&R Block
H&R Block
H&R Block este o companie americană de servicii financiare axată pe pregătirea declarațiilor fiscale, contabilitate și soluții conexe pentru consumatori și întreprinderi mici. Înființată în 1955, compania combină birouri fiscale cu activitate de retail, operațiuni de franciză și platforme digitale pentru a sprijini depunerea declarațiilor fiscale și profesioniștii din domeniul fiscal, oferind și servicii precum evidență contabilă și salarizare pentru întreprinderi mici, avansuri pentru rambursări și carduri preplătite. Activitatea sa acoperă domeniile financiar și serviciile destinate consumatorilor și companiilor, iar echipele sale susțin atât experiențele clienților în persoană, cât și pe cele online.

Senior Marketing Manager, Brand Programs & Activations — H&R Block (Remote, Missouri)

Lead H&R Block’s brand strategy, activations, partnerships, and customer experience programs. Guide cross-functional initiatives and teams across a tax and financial services organization.

Descriere

  • Drive the evolution and execution of H&R Block’s brand strategy, positioning, and platform
  • Develop messaging frameworks, strategic narratives, and communication priorities
  • Create measurement frameworks to evaluate brand health and activation results
  • Lead enterprise activations, major programs, partnerships, sponsorships, and cultural moments across paid, earned, and owned channels
  • Support thought leadership, community engagement, and cause-related initiatives
  • Own the systems, processes, tools, and governance that support consistent enterprise brand management
  • Work with Internal Communications, HR, and enterprise leaders to reinforce the H&R Block brand across the associate experience
  • Coach, develop, and motivate a high-performing team
  • Build a culture centered on strategic thinking, collaboration, curiosity, and accountability
  • Partner with GTM, Content, Creative, Communications, Media, Product, Lifecycle, Customer Experience, Research, and other teams to turn brand strategy into integrated programs and measurable business results
  • Oversee the team responsible for brand activations, strategic partnerships, brand governance, and operational excellence

Cerințe

  • Bachelor’s degree in marketing, communications, business, public relations, advertising, or a related discipline
  • At least seven years of experience in brand marketing, experiential marketing, partnerships, sponsorships, program management, or a related field
  • Proven ability to lead complex, cross-functional marketing programs from strategic planning through delivery
  • Strong knowledge of brand strategy, customer engagement, and integrated marketing practices
  • Experience overseeing agencies, vendors, partners, and external stakeholders
  • Excellent project management and organizational skills, including the ability to manage concurrent initiatives
  • Experience creating activation plans, managing budgets, and evaluating program results
  • Excellent communication, presentation, and stakeholder management abilities
  • Ability to influence and collaborate effectively at every organizational level
  • Experience using customer insights and performance data to guide strategy and decisions
  • Strong leadership skills with experience directing teams, projects, and cross-functional workstreams
  • Experience managing and developing people
  • Analytical approach with the ability to translate insights into action
  • Familiarity with brand tracking, audience segmentation, customer insights, and measurement frameworks
  • Master’s degree in business administration preferred
  • Experience in financial services, retail, hospitality, or another consumer-focused industry preferred
  • Experience in highly regulated industries, including navigating legal and compliance requirements, preferred
  • Experience working in a large, matrixed marketing organization preferred
  • Experience with franchised or multi-unit retail, financial services, and/or seasonal businesses preferred

Beneficii

  • Competitive compensation
  • Medical and prescription drug coverage for eligible associates and dependents
  • Access to H&R Block’s 401(k) retirement savings plan
  • Employee Assistance Program
  • Virtual fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate tax preparation benefit
  • Potential additional earnings through incentive compensation or short-term incentive plans
  • Ongoing learning and development opportunities
  • Resources supporting well-being and life inside and outside of work

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