Matific este o companie de tehnologie educațională care creează activități de matematică aliniate programei școlare, pentru învățarea la clasă și acasă. Platforma sa combină exerciții interactive bazate pe jocuri, evaluări diagnostice, analize pentru profesori și informații generate cu ajutorul inteligenței artificiale, pentru a-i ajuta pe educatori să personalizeze predarea și să urmărească progresul elevilor. Matific dezvoltă și instrumente pentru părinți și lideri din educație, folosind abordări didactice susținute de cercetare și conținut multilingv adaptat la nivel local.
Customer Success Manager, Turkmenistan
Support Matific’s mathematics learning platform across Turkmenistan by managing education partnerships and guiding onboarding, training, adoption, and stakeholder projects.
Descriere
- Support project meetings, training sessions, stakeholder engagement, and related activities in collaboration with the focal team.
- Keep current on Matific platform features and updates to provide informed customer support.
- Act as the main contact for the Ministry of Education, NGOs, and strategic partners in Turkmenistan.
- Build trusted relationships with stakeholders to support Matific’s mission and projects.
- Manage the customer success project lifecycle, from implementation planning and onboarding through training, adoption follow-up, usage tracking, reporting, and ongoing stakeholder engagement.
- Lead recurring meetings, reviews, and presentations with government bodies, NGOs, and institutional partners.
- Coordinate with product, operations, and regional teams on large-scale education projects in Turkmenistan.
Cerințe
- Fluent Turkmen and Russian and advanced English proficiency are essential.
- At least three years of experience in client-facing or education projects, services, or support.
- A task-focused project management approach aimed at customer success.
- Education-sector experience is preferred.
- A consultative approach and a positive, solution-oriented growth mindset.
- Excellent spoken and written communication skills.
- Energetic, collaborative, results-focused, and passionate about success.
- Able to work independently in a remote role, reporting directly to teams in other regions.
- Must be based in Turkmenistan.
- Available for in-person meetings, school visits, on-site training, and travel within Turkmenistan as needed.
Beneficii
- Contribute to a mission focused on providing quality education to children worldwide.
- Work in a fast-paced, rapidly growing SaaS company.
- Engage with ministries of education, leading global publishers, and other partners.
- Collaborate closely with experienced, successful entrepreneurs.
- Have opportunities to innovate and challenge existing approaches.
- Competitive remuneration package with significant potential upside.
- Fixed-term contract with the possibility of becoming permanent.