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Singular
Singular
51 – 200 Angajați
Sponsor pentru viza H1BConsultanțăMarketingSaaS
Singular reunește instrumente de analiză de marketing și de atribuire pentru a ajuta companiile să înțeleagă performanța publicității pe diferite canale și dispozitive. Platforma combină datele privind costurile de marketing cu analiza parcursului clientului, atribuirea pe dispozitive mobile și între dispozitive, precum și prevenirea fraudei. Astfel, echipele obțin o imagine mai clară a rentabilității investiției și o bază pentru optimizarea cheltuielilor publicitare. Singular activează în domeniul tehnologiei de marketing și al software-ului ca serviciu.
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Senior Customer Success Manager, Enterprise

Guide enterprise customers in adopting Singular’s marketing analytics platform and achieving strategic outcomes. Build executive relationships while supporting renewals, account growth, and sustained product use.

USStatele Unite ale AmericiiRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Coordinate customer relationships across Product, Marketing, Support, Solutions Engineering, and Sales.
  • Act as the primary business contact and trusted adviser to a portfolio of enterprise customers.
  • Understand customer needs and set practical, long-term goals.
  • Create and deliver customer success roadmaps.
  • Increase product adoption and continued use, and strengthen customer satisfaction and advocacy.
  • Advise senior leaders in Marketing, Engineering, Product, Business Analytics, and Finance.
  • Work with Sales on renewals and account expansion.
  • Align marketing leaders on objectives and carry out plans to achieve them.
  • Spot account risks, prepare retention plans, and coordinate resolutions.
  • Review the customer portfolio to assess risks and opportunities, then prioritize work for impact.
  • Explain performance opportunities and technical considerations to coordinate internal solutions.
  • Build expertise in the Singular platform and its integrations, and stay current with data and analytics trends.

Cerințe

  • Ideally, bring at least five years of experience in management consulting or customer success.
  • Experience working with complex technologies and stakeholders across multiple divisions.
  • Strong leadership capabilities.
  • A confident executive presence and strong communication skills.
  • Ability to interpret datasets and use data to improve customer outcomes and adoption.
  • A demonstrated record in consulting and customer-facing work.
  • Business judgment to assess client needs and drive results.
  • Experience in mobile, data-driven marketing, or marketing SaaS is advantageous but not required.
  • Skilled at leading meetings and presenting effectively.
  • Strong collaboration skills for working across teams.

Locuri de muncă similare

Kpler

Commodities Account Manager – Kpler, Dubai Hybrid

Kpler
201 – 500 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
AEEmiratele Arabe UniteHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: arabăLimbă Obligatorie: englezăManager de conturiVânzări

Grow Kpler’s commodities intelligence business across the Middle East and Africa by managing strategic accounts. Lead renewals, negotiations, and expansion opportunities for its trade intelligence platform.

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