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Mercury Insurance
Mercury Insurance
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConsultanțăIndustria autoLogistică
Mercury Insurance oferă produse de asigurare pentru persoane fizice, concepute pentru a-i ajuta pe oameni să își protejeze vehiculele, locuințele și alte bunuri. Activitatea companiei este susținută de agenți independenți și include asigurări auto, pentru locuință și acoperiri conexe. Compania pune accent pe serviciul pentru clienți, confidențialitate și gestionarea responsabilă a informațiilor personale, iar datele sunt partajate numai atunci când este necesar pentru administrarea conturilor sau îndeplinirea obligațiilor legale. Pentru persoanele aflate în căutarea unui loc de muncă, Mercury Insurance oferă o perspectivă asupra activității din domeniul asigurărilor personale, al serviciilor pentru clienți susținute de agenți și al securității informațiilor.
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Property Claims Examiner II – Remote, United States

Mercury Insurance is seeking a Property Claims Examiner II to handle moderately complex homeowners claims remotely. The role covers damage investigation, coverage decisions, repair estimates, reserve setting, and settlement negotiations.

USStatele Unite ale Americii
76.829 $ – 142.213 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăSpecialist în daune

Descriere

  • Investigate and resolve moderately complex homeowners claims efficiently and promptly
  • Record claim details using photographs, measurements, recorded interviews, file notes, and repair estimates
  • Use imagery and advanced video tools to work with onsite vendors and insureds while identifying damage remotely
  • Assess investigation findings against policy terms to determine whether coverage should be extended or denied
  • Set claim reserves within established settlement authority limits
  • Negotiate settlements and refer claims above authority limits to a supervisor
  • Communicate with insureds and their representatives by phone, email, text message, and written correspondence
  • Comply with Department of Insurance requirements
  • Organize priorities and manage claim workload, progress, and expenses through resolution
  • Direct, monitor, and review files assigned to independent adjusters when necessary
  • Complete other assigned duties

Cerințe

  • A bachelor’s degree is preferred, or an equivalent combination of education and experience.
  • Ability to obtain required state-specific property claims licenses.
  • Successful completion of a formal property claims training program, which may be delivered in person, virtually, or in a hybrid format.
  • Previous experience with estimating software such as Xactimate.
  • Experience in a related area, including property claims, customer service, construction, restoration, or mitigation.
  • Strong professional communication skills in both written and verbal formats.
  • Three to five or more years of equivalent industry experience is preferred.
  • Ability to work independently with limited or no daily supervision while investigating, evaluating, preparing damage estimates, negotiating, and resolving property claims.
  • Willingness and ability to adapt to new technology and business tools.
  • Ability to switch among inspection methods, including video and photo inspections, when preparing damage estimates.
  • Strong organization, time management, and prioritization skills.
  • Ability and willingness to work flexible shifts and overtime when required.
  • Availability for standard Monday–Friday working hours from 8 a.m. to 5 p.m. Pacific Time.

Beneficii

  • Competitive compensation.
  • Ability to work from anywhere in the United States for most positions.
  • Paid time off, including vacation, sick time, nine company holidays, and volunteer hours.
  • Incentive bonus programs, including potential holiday, referral, and performance-based bonuses.
  • Medical, dental, vision, life, and pet insurance.
  • 401(k) retirement savings plan with company matching.
  • Engaging work environment.
  • Opportunities for promotion.
  • Education assistance.
  • Professional and personal development opportunities.
  • Company recognition program.
  • Health and wellbeing resources, including free mental wellbeing therapy or coaching sessions and child and eldercare resources.
  • Reasonable accommodations for qualified individuals with disabilities.

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